<div dir="auto"><div dir="auto"><div dir="auto"><div>Jay off or on grid? </div><div dir="auto">If off then use the original firmware. You said it was new if off grid do not update FW. If on grid then up date firmware, make sure "region Code" is correct then reset ALL to factory defaults. Then see if that addresses it.</div><div dir="auto">Access is Admin PW is XWproGridCode</div><div><div dir="auto">Grid code password. </div><div dir="auto">XWproGridCodes</div><div dir="auto">Off grid code 1547- 2003</div><div dir="auto"><br></div></div><div data-smartmail="gmail_signature">Blair "Tump" May</div></div><br><br></div><br><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Apr 29, 2026, 8:17 PM Jay via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" rel="noreferrer noreferrer" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><br>
Have a question <br>
<br>
Someone contacted me about trying to set up a new XWpro. Insight home no other devices. <br>
<br>
Inverter is on, led lights say it\u2019s working there is 120/240v but it won\u2019t power any loads. <br>
<br>
I told him to make sure they had both updated firmware but he ran into trouble <br>
<br>
Question <br>
Would incorrect firmware create that situation? I mean it\u2019s weird it\u2019s got volts but won\u2019t do watts. <br>
<br>
But XW/pros are not my expertise <br>
<br>
Thx<br>
Jay<br>
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