<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">I have a buddy in tech support at Fortress.<div class=""><br class=""></div><div class="">I asked him and he said that elevated absorb volts above 55.2 could cause this situation. &nbsp;</div><div class="">And then the power cycle would reboot the BMS.</div><div class=""><br class=""></div><div class="">I am presuming its open loop, and the fact you mentioned that there was more PV and then the shut down sure might be connected. &nbsp;</div><div class="">You might check the charge voltages/time to make sure they are correct and I can\u2019t remember if the classic has battery sense wire connections.&nbsp;</div><div class=""><br class=""></div><div class="">jay</div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Aug 27, 2024, at 2:51 PM, Ray Walters via RE-wrenches &lt;<a href="mailto:re-wrenches@lists.re-wrenches.org" class="">re-wrenches@lists.re-wrenches.org</a>&gt; wrote:</div><br class="Apple-interchange-newline"><div class="">

  
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  <div class=""><p class="">The SPD was on one of the PV inputs before it came into the
      house.&nbsp; There were two Classics, each fed with its own PV input
      and SPD.&nbsp; It actually caused an underground splice to fail (high
      resistance) which I replaced the splice and restored full voltage,
      and both Classics were working fine.&nbsp; Just seems unlikely ( but
      not impossible) that the surge would make it past the Classic
      without damage, but then damage the Fortress BMS in an otherwise
      imperceptible manner. &nbsp; That is our current best theory at the
      moment though. &nbsp; I added an SPD on the 48 v buss, before this
      latest total shutdown. &nbsp;&nbsp; <br class="">
    </p><p class="">Ray Walters<br class="">
    </p>
    <div class="moz-cite-prefix">On 8/27/2024 2:35 PM, Dave Angelini
      Offgrid Solar via RE-wrenches wrote:<br class="">
    </div>
    <blockquote type="cite" cite="mid:73b67fe1b3d521cc295be424ab132127@sti.net" class="">
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" class="">
      <div id="signature" class="">When I have had someone lose an SPD (I assume
        it was on DC buss) there is often latent damage (shows up later)
        to many of the devices.&nbsp; In a Hi Rel mode, it is recommended to
        replace it all. Most offgrid is not that critical but try
        telling that to someone with rotten food.</div>
      <div class="">&nbsp;</div>
      <div class="">The freezers and reefers are often full of spoils that smells
        never go away. YUK !<br class="">
        <pre class="">&nbsp;</pre>
        <pre class=""><strong class=""><span style="font-size: small;" class="">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" rel="noopener" moz-do-not-send="true" class="">  </a><a style="color: blue; font-size: 11px; font-family: 'Lucida Grande', Verdana, Arial, Helvetica, sans-serif; font-weight: 400; background-color: #ffffff;" href="https://offgridsolar1.com/" rel="noopener noreferrer" moz-do-not-send="true" class=""><span style="font-size: 12pt;" class="">https://offgridsolar1.com/</span></a><a href="http://members.sti.net/offgridsolar/" rel="noopener" moz-do-not-send="true" class=""> </a>
e-mail  <a href="mailto:offgridsolar@sti.net" moz-do-not-send="true" class="moz-txt-link-freetext">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
      </div><p class=""><br class="">
      </p><p id="reply-intro" class="">On 2024-08-27 1:02 pm, Ray Walters via
        RE-wrenches wrote:</p>
      <blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px solid; margin: 0" class="">
        <div class="pre" style="margin: 0; padding: 0; font-family: monospace">Greetings
          All;<br class="">
          <br class="">
          I have Fortress Battery installation with a pair of E Vault
          batteries set up in a Master/ Slave arrangement.&nbsp; Its been
          working fine for over a year, but the customer just had a
          complete shutdown of the batteries which left multiple
          freezers, and refrigerator with rotting food.&nbsp;&nbsp; When he
          rebooted the batteries by turning on/off the main breaker on
          each, they both come up and showed 100% SOC on the Master, and
          98% on the other.&nbsp;&nbsp;&nbsp; There were no fault codes.&nbsp;&nbsp; I just
          recently installed a larger PV array, and so the system has
          been reaching full charge every morning.<br class="">
          <br class="">
          I have multiple calls in to Fortress, but not hearing anything
          back from them at all.&nbsp; We did have a lightning surge event a
          few months ago, that damaged a Midnite SPD (first ever for
          me), and took out the control board on the generator.&nbsp; One VFX
          inverter has an LED out, but we only use two inverters of the
          Quad stack, so I just switched to another inverter.&nbsp; All other
          equipment appeared fine: Midnite controllers, rest of the
          Outback VFX quad stack, and never any issues seen with the
          Fortress batteries.<br class="">
          <br class="">
          The other odd thing, is since he rebooted the batteries, the
          system is working fine, and recharging to 100%&nbsp; by 9:30 am as
          before. &nbsp;&nbsp; Is it possible the Fortress BMS were damaged and
          are now having an intermittent shutdown issue?&nbsp; I did ask him
          to temporarily disconnect the comms between batteries, in case
          it is a bad BMS on one, it will isolate it from the other.<br class="">
          <br class="">
          This is a tough one to figure out, since it hasn't happened
          again, and there are no fault codes.&nbsp; The Mate 3 shows a low
          frequency AC code, but that's usually just from the generator
          shutting down.&nbsp;&nbsp;&nbsp; Any help, ideas, experiences, would be
          greatly appreciated.<br class="">
          <br class="">
          Thanks,<br class="">
          <br class="">
          Ray Walters<br class="">
          Remote Solar<br class="">
          <br class="">
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