<div dir="auto">Nicholas... I got a call from EG4 trying to get us to use their inverters and batteries. I told them that when they stop trying to sell products directly to my customers and undercutting us I would consider using their equipment. They asked which inverter brands we were currently using. I replied, Outback and SolArk. He told me..."we just bought Outback"<div dir="auto">So just like in the past ....the solar roller coaster keeps going! The only constant is change!</div><div dir="auto">Leaves me with mixed feelings regarding Outback now!</div><div dir="auto">Kirpal</div><div dir="auto">Oregon Solarworks </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, May 8, 2024, 8:17\u202fAM Nicholas Ponzio via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I've been trying to get support for an old Outback Power system (GVFX dual stack.) I finally got a call back today from someone at a call center who told me that Outback Power has been sold and I need to send an email to the new owners to request support. Supposedly, the new company has the same name and email as the old company, but the phones haven't been transferred over yet. My scam radar alarms are ringing off the hook, but what am I to do? Anyone else have any luck getting tech support from the new company (that has the same name as the old company)?<div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(34,34,34)"><div>Oy!</div><div><br></div><div><br></div><div dir="ltr"><div dir="ltr">--<br><div dir="ltr">Nicholas Ponzio <br>Building Energy<br>1570 South Brownell Road<br>Williston, VT 05495</div><div dir="ltr"><a href="http://www.buildingenergyvt.com/" target="_blank" rel="noreferrer">http://www.BuildingEnergyVT.com</a><br></div><div dir="ltr"><span style="font-size:12.8px">"Building Solutions for a Sustainable Future"</span><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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