<div dir="ltr">Yep, I found this out when I installed my first Fortress Evault / Envy inverter combo last month.<div><br></div><div>What was also a bit different at first is the fact there are -2- different apps: the Guardian gateway app and the Envy inverter app. I bought the guardian thinking it was the only way to see the system remotely, but this is not true IF you've installed the Envy inverter also. The limitation of no "fleet" monitoring is puzzling. </div><div><br></div><div>But now I'm glad there's a unique app for the inverter. The inverter app is much more detailed and allows most parameters to be tweaked remotely. The Guardian app id for basic system monitoring only.</div><div><br></div><div>So the single-user per app has worked out OK. My customer uses the at-a-glance Guardian app, and I use the Envy app for more detailed monitoring and programming.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 6, 2023 at 12:11\u202fPM Sam Haraldson via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div>Here is an official communication from Fortress that we received recently when inquiring about monitoring Fortress batteries as an Installer. Some of you may find the info relevant. <br></div><div><br></div><div><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <span dir="auto"><<a href="mailto:support@fortresspower.zohodesk.com" target="_blank">support@fortresspower.zohodesk.com</a>></span><br>Date: Mon, Dec 4, 2023 at 12:37\u202fPM<br>Subject: Re:[## 5635 ##] Remote Monitoring Access<br>To: -----@---------------.com<br></div><br><br><u></u><div><div style="font-size:13px"><div><div>Hi -----, <br></div><div><br></div><div>As of right now, the Guardian app is designed to be used by the end user only and does not have "fleet management" capabilities as you have described. This is a highly demanded feature so we are working on getting this added by Q2 2024. <br></div><div><br></div><div>If you would like to view the info from their Guardian, you can use their login info and log in using their credentials on your phone. <br></div><div><br></div><div>Best,</div><div title="sign_holder::start"></div><div><div style="font-family:Arial,Helvetica,Verdana,sans-serif"><div><div>----- ------<br></div><div>Applications Engineer II<br></div><div><span>Fortress</span> Power</div></div></div></div></div></div></div></div></div></div>
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</blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><a name="SignatureSanitizer__MailAutoSig"><b>Kirk Herander / </b></a><b><a href="mailto:kirkh@vermont.solar" title="Send an email to kirkh@vermont.solar; Send an email to kirkh@vermont.solar" style="color:blue" target="_blank">kirkh@vermont.solar</a></b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><b>Owner|Principal, VT Solar, LLC</b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><b><i>Celebrating our 33<sup>st</sup> Anniversary 1991-2024!!</i></b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt">dba Vermont Solar Engineering</span><br></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt">802.559.1225</span></p></div></div>