<div dir="ltr">We have had the same issues in the past, their newest firmware seems to have fixed the issue.<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><br></div><div dir="ltr"><span style="border-collapse:collapse;color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px">Mahalo,<div><br></div></span><span style="border-collapse:collapse;color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px">Roland Shackelford</span></div><div dir="ltr">President / Owner</div><div dir="ltr"><div><span style="color:rgb(255,0,0)">Renewable Energy Services (RES), Inc. </span><font color="#000000">| </font><a href="http://www.renewablenergy.com/" style="color:rgb(17,85,204)" target="_blank">www.renewablenergy.com</a> |</div><div><span style="border-collapse:collapse"><div style="font-family:arial,sans-serif;font-size:13px">Mobile: <a href="http://808-938-9239/" style="color:rgb(34,34,34)" target="_blank">808-938-9239</a> | Office: <a value="+18087750852" style="color:rgb(17,85,204)">808-775-7410 </a><a value="+18087750852" style="color:rgb(17,85,204)"><span style="color:rgb(34,34,34)">| </span></a>Fax: <a value="+18087759768" style="color:rgb(17,85,204)">808-775-7756</a></div><div style="font-family:arial,sans-serif;font-size:13px;color:rgb(34,34,34)"><div><span style="border-collapse:collapse;font-size:13px"><span style="color:rgb(32,33,36);font-family:Arial,Helvetica,sans-serif;font-size:small">NABCEP Certified PV Installation Professional #091209-162</span><br></span></div><div><span style="border-collapse:collapse;font-size:13px"><span style="color:rgb(32,33,36);font-family:Arial,Helvetica,sans-serif;font-size:small"><br></span></span></div><div><span style="border-collapse:collapse;font-size:13px"><span style="color:rgb(32,33,36);font-family:Arial,Helvetica,sans-serif;font-size:small">" Where there is integrity, there will be trust. Where there is trust, there will be an atmosphere for success." - Sadhguru</span></span></div><div><span style="border-collapse:collapse;font-size:13px"><span style="color:rgb(32,33,36);font-family:Arial,Helvetica,sans-serif;font-size:small"><br></span></span></div></div><font size="1">*Privileged And Confidential Communication. This electronic transmission, and any documents attached hereto, (a) are protected by the Electronic Privacy Act (18 USC ?? 2510-2521), (b) may contain confidential and/or legally privileged information, and (c) are for the sole use of the intended recipient named above. If you have received this electronic message in error, please notify the sender and delete the electronic message. Any disclosure, copying, distribution, or use of the contents of the information received in error is strictly prohibited. </font></span><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><div dir="ltr"><div dir="ltr"><p style="margin:0px;font:12px Helvetica;min-height:14px"><br><br></p></div></div></blockquote></blockquote></blockquote></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, May 10, 2022 at 7:17 AM Eric Smiley via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">A general question for those who have installed Sol-Ark.<div>We have a handful of systems that have consistently displayed arc-faults that, as best as we can determine, are false positives. Is this something others have experienced? We are trying to determine if this is a general problem with Sol-Ark or if we are having poor luck.</div><div>Our other string inverter systems are not displaying this problem, which leads us to believe it isn't due to installer error.<br><div><br></div><div><img src="https://viridianenergy.ca/sites/all/themes/viridian/emails/signature-line.png" style="font-weight: lighter; color: rgb(0, 0, 0); font-family: "Times New Roman"; font-size: medium;"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter"><strong><span style="font-size:1.2rem">Eric Smiley,</span></strong> Project Manager<br><a href="mailto:eric@vecoop.ca" style="color:rgb(255,255,255)" target="_blank"><span style="color:rgb(0,168,133)">eric@vecoop.ca</span></a><br><a href="tel:+12507036004" style="color:rgb(255,255,255)" target="_blank"><span style="color:rgb(36,105,100)">T: 250.703.6004</span></a><br><a href="tel:+18883860116" style="color:rgb(255,255,255)" target="_blank"><span style="color:rgb(36,105,100)">T: 888.386.0116</span></a><br><strong><a href="https://viridianenergy.ca/" style="color:rgb(255,255,255)" target="_blank"><span style="color:rgb(0,168,133)">VIRIDIANENERGY.CA</span></a><strong></strong></strong></p><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter"><strong style="color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium;letter-spacing:normal"><strong><a href="https://viridianenergy.ca/" target="_blank"><img src="https://viridianenergy.ca/sites/all/themes/viridian/emails/signature-footer.png"></a></strong></strong><br></p></span></div></div></div></div></div></div></div></div></div></div>
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