<div dir="auto">Kienan:</div><div dir="auto"><br></div><div dir="auto">Thanks for your response. All firmware was the latest. </div><div dir="auto"><br></div><div dir="auto">I think I figured it out. I swapped out the Mate3S and the problem appears to be resolved. The defective Mate was only about 6 months old. No one knows why or how the Mate3s caused the problem. </div><div dir="auto"><br></div><div dir="auto">Thanks to all who tried to help. </div><div dir="auto"><br></div><div dir="auto">William Miller </div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Apr 27, 2022 at 3:13 PM Kienan Maxfield via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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I've seen something similar if there was a firmware mismatch... the mate3s had a newer firmware and the inverters had an older firmware. As was stated before, make sure that everything has the latest firmware.</div>
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Otherwise, I wouldn't know where to go after that.</div>
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Cheers,</div>
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Kienan</div>
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<div id="m_-8870833642727818570divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>> on behalf of William Miller via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>><br>
<b>Sent:</b> Friday, April 22, 2022 2:13 PM<br>
<b>To:</b> RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>><br>
<b>Cc:</b> William Miller <<a href="mailto:william@millersolar.com" target="_blank">william@millersolar.com</a>><br>
<b>Subject:</b> [RE-wrenches] Optics will not accept remote programming</font>
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<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">Friends:</span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">I installed a Radian AC coupled system a few months ago. We are trying to dial it in to work with a Blue Planet battery system.
</span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">I cannot make any adjustments remotely through Optics. Once in a while if I reset the gateway I can change one setting, but rarely does it succeed. The little wheel
turns for a couple of minutes and then I get a failure dialog box.</span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">I was told to power cycle the Mate. This did not solve the problem.</span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">Has anyone else experienced this?</span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">Thanks for any input.</span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">William</span></p>
<p><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p>
<p><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Miller Solar</span></p>
<p><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">17395 Oak Road, Atascadero, CA 93422</span></p>
<p><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">805-438-5600</span></p>
<p><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><a href="http://www.millersolar.com/" target="_blank">www.millersolar.com</a></span></p>
<p><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">CA Lic. 773985</span></p>
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</blockquote></div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><br>William Miller<br>Miller Solar.com<br>895-438-5600<br><a href="http://www.millersolar.com">www.millersolar.com</a><br></div>