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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>I too am frustrated with LG regarding the Resu10 RMA process. No word on when replacements are coming and we keep getting \u201csupply chain\u201d excuses. I have not given up hope on LG as I think their Prime 16 is the right power and capacity for my marketplace, but if LG doesn\u2019t get their warranty process fixed ASAP, their recent announcement of getting out of the solar module business along with this will cause everyone to question LG on all things solar.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Vic, like you, surprised not more dialogue here on LG unless we were the only crazy ones!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img width=294 height=116 style='width:3.0625in;height:1.2083in' id="Picture_x0020_3" src="cid:image001.png@01D82EF9.09253F40"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> RE-wrenches <re-wrenches-bounces@lists.re-wrenches.org> <b>On Behalf Of </b>Vic Guillot<br><b>Sent:</b> Thursday, March 3, 2022 12:11 PM<br><b>To:</b> RE-wrenches <re-wrenches@lists.re-wrenches.org><br><b>Subject:</b> Re: [RE-wrenches] LG Chem batteries<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Comic Sans MS"'>In regards to LG Chem batteries, I'm surprised that there has not been more talk about this issue. Our patience is running thin. It appears that they are not going to send out RMA warranty replacement units anytime soon. We have had a number of resu10's go code 43. We rma'd them back to socal lg chem headquarters and now they are silent about when and where the replacements will appear. My personal idea is that there is a class action lawsuit against them and the payments to each installer cover the cost of replacement of the battery and inverter. We would of course not use their product but something that is proven to work. We need to make our customers whole again asap.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Comic Sans MS"'>Vic Guillot<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Comic Sans MS"'><o:p> </o:p></span></p></div><div><div><div><div><div><div><div><div><div><div><p class=MsoNormal><span style='font-family:"Comic Sans MS";color:blue;background:white'><img width=96 height=64 style='width:1.0in;height:.6666in' id="_x0000_i1026" src="https://drive.google.com/uc?id=1i6WANcT60uhIN__gmqu8lrZpoi6C97cR&export=download"></span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Comic Sans MS";color:blue;background:white'>Vic Guillot</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Comic Sans MS";color:blue;background:white'>Sol Sierra, Inc.</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Comic Sans MS";color:blue;background:white'>209.795.3554 office</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Comic Sans MS";color:blue;background:white'>209.768.3560 mobile/text</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div></div></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Fri, Feb 25, 2022 at 7:22 AM Stuart Kriendler <<a href="mailto:stuart@besolar.bm">stuart@besolar.bm</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal>We have had two LG Chem battery systems affected by the recall.<o:p></o:p></p></div><div><p class=MsoNormal>It is now 3 months that one client has been without battery back up and ETA on RMA replacement is still weeks away.<o:p></o:p></p></div><div><p class=MsoNormal>The vendor says approximately 10% of LG units are affected by the recall, that's a big loss.<br>Funnily I was always worried about LMC and these were the only two LMC systems we installed, both needing recalls, complete loss.<o:p></o:p></p></div><div><p class=MsoNormal>The word is that there will be more LMC recalls in general, Tesla possibly.<o:p></o:p></p></div><div><p class=MsoNormal><br>We are happy with our LiFe solutions so far, and reckon Lead still has another few years at least as a sensible and trusted stationary solution for DC coupled systems until costs change.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Good luck to everyone with LG product, we won't be speccing anything LG for the foreseeable future! Their modules were definitely quality, be interesting to see who buys the R&D/IP.<o:p></o:p></p></div></div></blockquote><div><p class=MsoNormal> <o:p></o:p></p></div></div><p class=MsoNormal>-- <o:p></o:p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p class=MsoNormal><b><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'>Stuart Kriendler<o:p></o:p></span></b></p></div><p class=MsoNormal><b><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'> <o:p></o:p></span></b></p><div><p class=MsoNormal><b><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'>| Managing Director<o:p></o:p></span></b></p></div><p class=MsoNormal><b><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'> <o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Tahoma",sans-serif;color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><b><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'><o:p> </o:p></span></b></p></div></div><div><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'>48 St. Johns Road, Pembroke, HM 07, Bermuda <b><o:p></o:p></b></span></p><div><p class=MsoNormal><b><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'><o:p> </o:p></span></b></p></div></div><div><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#073763'>C: <a href="tel:(441)%20599-2105" target="_blank"><span style='color:#1155CC'>1.441.599.2105</span></a> | O: <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Verdana",sans-serif;color:#222222'><a href="tel:(441)%20279-5907" target="_blank"><span style='color:#1155CC'>1.441.279.5907</span></a> | <a href="http://www.besolar.bm/" target="_blank"><span style='color:#1155CC'>www.BEsolar.bm</span></a></span><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#222222'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#222222'><o:p> </o:p></span></p></div><div><p class=MsoNormal><a href="http://www.besolar.bm/" target="_blank"><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#1155CC;text-decoration:none'><img border=0 width=454 height=58 style='width:4.7291in;height:.6041in' id="Picture_x0020_2" src="cid:image002.png@01D82EF9.09253F40" alt="BE Solar.bm"></span></a><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#222222'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#222222'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#073763'>OUR VISION: An efficient Bermuda powered by affordable renewable energy. </span></b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#222222'><o:p></o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#073763'>OUR MISSION: To provide the highest quality energy solutions accessible to all. </span></b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#222222'><o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#222222'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#073763'>The information contained in this transmission including any and all attached files is strictly private and confidential and is intended solely for the <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>i<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#073763'>ndividual(s) or entity named above in the To and Copy fields. 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