<div dir="ltr">Currently experiencing the exact same issue with a new unit installed in November of 2021. The internet connection is via Hughes Net. The bad thing is it is up in snow country so once the dish gets full snow your done till it is removed or melts. Once the internet returns the client also has security cameras so they can tell that the internet is back up and running but the Mate3s stays offline till you unplug it and reboot. I generally set the auto reboot to 24 hours. Any suggestions?<div><br></div><div>Christopher</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 16, 2022 at 2:42 PM Foxfire Energy <<a href="mailto:dan@foxfire-energy.com">dan@foxfire-energy.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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I seem to recall OB tech were just replacing early Mate3.. Something about them being flaky somehow.. Might want to give them a call.. specially if they're still under warranty.</div>
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db</div>
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<div id="gmail-m_2275729505952933815divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>> on behalf of Kirk Herander <kirkh@vermont.solar><br>
<b>Sent:</b> Wednesday, February 16, 2022 2:23 PM<br>
<b>To:</b> <a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a> <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>><br>
<b>Subject:</b> [RE-wrenches] Mate3s hangups</font>
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<div dir="ltr">Hello all,
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<div>I've had several Mates go offline (refuse to send data) to the host lately. Totally different sites. The front panel looks perfectly normal. But they can only be restored by unplugging the Lan and Hub cables, then a normal reboot will occur and OpticsRE
is restored. Ideas???<br clear="all">
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><p style="text-align:center"><span style="font-size:10pt;color:rgb(31,73,125)"><font face="Arial, sans-serif">Chris Schaefer\u2019s<br></font></span><a href="http:www.solarandwindfx.com" style="font-size:12.8px" target="_blank"><img src="http://www.solarandwindfx.com/wp-content/uploads/2015/01/Solar-Wind-FX-Logo.png" width="200" height="40" style="color: rgb(31, 73, 125); font-family: Arial, sans-serif; font-size: 10pt;"></a><br><i><span style="font-family:Arial,sans-serif;color:rgb(31,73,125)"><span style="font-size:9pt">Tel/Fax
585-229-2083 or Cell 585-748-1870 </span><span style="font-size:12px"><br></span></span></i><i style="font-size:12.8px"><span style="font-size:10pt"><font color="#1f497d"><font face="Arial, sans-serif">5115
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