<div dir="ltr">Hello Wrenches,<br><div><br></div><div>I don't have a ton of SolarEdge experience, but I found that they seem pretty good at chat support. Fairly fast and effective the few times I've done it. Hopefully they could resolve this issue using this method. </div><div><br></div><div>You can sign up as an installer and then log in here. <a href="https://www.solaredge.com/us/service/support/kb?mode=installer">https://www.solaredge.com/us/service/support/kb?mode=installer</a></div><div><br></div><div>It will bring up a chat box option.</div><div><br></div><div>I may also just start a tech support case and see where that leads.</div><div><br></div><div>Good Luck</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Feb 7, 2022 at 2:15 PM Dave Tedeyan <<a href="mailto:dave@sungineersolar.com">dave@sungineersolar.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Maybe I just got lucky, but at least once I just called (or maybe even only submitted a ticket to) SolarEdge about an orphaned system asking for installer access and they just granted it. It's worth a shot.<div>Cheers,</div><div>Dave</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Feb 7, 2022 at 3:57 PM Jason Szumlanski <<a href="mailto:jason@floridasolardesigngroup.com" target="_blank">jason@floridasolardesigngroup.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Does anyone know if there is an easier way to get access to a client's monitoring site? The Site Transfer Form is an infuriating process and customer service takes forever to process forms in my experience. Enphase makes this SO much easier. I'm [reluctantly] taking on quite a few service clients due to bankrupt contractors leaving SolarEdge owners hanging.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Jason Szumlanski</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Florida Solar Design Group</div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><b><div style="text-align:center"><br></div></b></div></div></div></div></div></div></div></div><img width="0" height="0" alt="" style="display: flex;" src="https://mailtrack.io/trace/mail/bf6b19426865dd4deb98e2a1ee98feebb0f12632.png?u=1613865"></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"></div></div></div></div><div dir="ltr"><table cellpadding="0" cellspacing="0" style="border-spacing:0px;border-collapse:collapse;color:rgb(68,68,68);width:525px;font-size:11pt;font-family:Arial,sans-serif"><tbody><tr><td width="125" valign="top" rowspan="6" style="font-family:Arial,sans-serif;padding:0px 10px 0px 0px;font-size:10pt;border-right:1px solid rgb(236,189,0);width:125px;vertical-align:top"><a href="https://www.sungineersolar.com/" style="color:rgb(51,122,183);background-color:transparent" target="_blank"><img border="0" alt="Logo" width="105" src="https://sungineersolar.com/wp-content/uploads/2019/08/Logo-Image-Only-1.png" style="border: 0px; vertical-align: middle; width: 105px; height: auto;"></a></td><td style="padding:0px 0px 0px 10px"><table cellpadding="0" cellspacing="0" style="border-spacing:0px;border-collapse:collapse;background-color:transparent"><tbody><tr><td valign="top" style="font-family:Arial,sans-serif;padding:0px 0px 5px 10px;width:400px;vertical-align:top"><span style="color:rgb(236,189,0);font-size:11pt;font-weight:700">Dave Tedeyan, P.E.<br></span><span style="font-size:11pt;font-weight:700"><font color="#ecbd00">Owner | Sungineer Solar</font><br></span></td></tr><tr><td valign="top" style="font-family:Arial,sans-serif;padding:5px 0px 5px 10px;font-size:10pt;vertical-align:top;line-height:17px"><span style="color:rgb(236,189,0)"><span style="font-weight:700">p: </span></span><span style="font-size:13.3333px"><span style="font-size:10pt;color:rgb(0,0,0)">he | him | his</span></span><span style="color:rgb(236,189,0)"><span style="font-weight:700"><br>a: </span></span><span style="font-size:10pt;color:rgb(0,0,0)">1653 Slaterville Rd.</span> <span style="font-size:10pt;color:rgb(0,0,0)">| Ithaca, NY 14850</span><br><span style="color:rgb(236,189,0)"><span style="font-weight:700">w:</span></span><a href="http://www.sungineersolar.com/" rel="noopener" style="color:rgb(51,122,183);background-color:transparent" target="_blank"><span style="font-size:10pt;color:rgb(0,0,0)"> www.sungineersolar.com</span></a><br><span style="color:rgb(236,189,0)"><span style="font-weight:700">c:</span></span><span style="font-size:10pt;color:rgb(0,0,0)"> (607) 288-2898</span></td></tr></tbody></table></td></tr></tbody></table></div></div></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div><br></div><div><font color="#305A78" face="'times new roman', serif"><br></font></div><div><br></div>Mac Lewis<br><br><span style="font-family:"Times New Roman";font-size:medium;color:rgb(255,153,0)"><b><font face="Arial, Helvetica, sans-serif" size="3"><p align="left"><font color="#000000" face="Verdana, Arial, Helvetica, sans-serif"><span style="font-size:small"><span style="font-family:arial;font-weight:normal;color:rgb(48,90,120)"><font face="'times new roman', serif">"Yo solo sé que no sé nada." </font><span style="font-weight:700;color:rgb(104,104,104)"><font face="'times new roman', serif">-Sócrates</font></span></span></span></font></p></font></b></span></div>