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    <p><font size="4">Eric, Have you had the same issues with SolArk
        when multi-mode?  We are getting ready to put one in.  Chris</font><br>
    </p>
    <div class="moz-cite-prefix">On 1/6/2022 1:25 PM, Eric Smiley wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:CACtViAEHhrU=r6d6CvVam6n4EDTxDnTqqz+fN_-bBsh-+WjBYw@mail.gmail.com">
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      <div dir="auto">Kirk
        <div dir="auto">We tried using SolArk for off- grid applications
          but stopped for several reasons: </div>
        <div dir="auto">- surge on single phase loads</div>
        <div dir="auto">- too many firmware updates  (i.e. bugs in the
          firmware or new features that are standard in other inverters)</div>
        <div dir="auto">- too many service calls: false positive arc
          faults, AGS not working, battery over charging,..</div>
        <div dir="auto">- not modular. If one component has an error, it
          can take out the whole system. </div>
        <div dir="auto">- too reliant on an internet connection</div>
        <div dir="auto">- hidden settings that aren't described in the
          manual - including one that could only be accessed via the
          internet and left a customer without AGS for several months
          until they hooked up their satellite internet. We thought we
          were going to have to replace the inverter.</div>
        <div dir="auto"><br>
        </div>
        <div dir="auto">We've gone back to equipment that does less and
          has a longer track record; so we don't feel like we're beta
          testing equipment with our clients and we know what the
          limitations are.</div>
        <div dir="auto">Tech support has been great and the monitoring
          is quite good. It just hasn't been reliable enough for full
          time offgrid. </div>
        <div dir="auto"><br>
        </div>
        <div dir="auto">When we compare the service calls for our
          Magnum, Outback, Conext, Trace (yes we still have two SW
          systems going strong) and SolArk systems, the initial savings
          with SokArk disappear. I can't recall the last time I had to
          repair/service a Magnum system unless it was user error.</div>
        <div dir="auto">Keep it simple!</div>
        <div dir="auto"><br>
        </div>
        <div dir="auto">
          <div data-smartmail="gmail_signature" dir="auto">Eric Smiley<br>
            Project Manager, North Island<br>
            <br>
            E:  <a href="mailto:eric@vecoop.ca" moz-do-not-send="true"
              class="moz-txt-link-freetext">eric@vecoop.ca</a><br>
            T:  1-888-386-0116 ext 702 (toll free)<br>
            C:  250-703-6004<br>
            W:  <a href="http://viridianenergy.ca"
              moz-do-not-send="true">viridianenergy.ca</a></div>
        </div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Thu., Jan. 6, 2022, 09:28
          Jerry Shafer, &lt;<a href="mailto:jerrysgarage01@gmail.com"
            moz-do-not-send="true" class="moz-txt-link-freetext">jerrysgarage01@gmail.com</a>&gt;
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0 0 0
          .8ex;border-left:1px #ccc solid;padding-left:1ex">
          <div dir="ltr">Kirk
            <div>You can also connect an outback through the NaMaka and
              the optics, plus the Outback has better surge power then
              the SolArk, We use both Solark and Outback coupled with
              the Blue Planet, 2.0 and now the 3.0, Yes solark can do 3
              phase including delta, has high voltage dual PV input,
              Outback has one big benefit and that is surge along with
              being modular from internals to charge controllers, all
              separate and serviceable individually</div>
          </div>
          <br>
          <div class="gmail_quote">
            <div dir="ltr" class="gmail_attr">On Wed, Jan 5, 2022 at
              6:45 AM Kirk Herander <a class="moz-txt-link-rfc2396E" href="mailto:kirkh@vermont.solar">&lt;kirkh@vermont.solar&gt;</a> wrote:<br>
            </div>
            <blockquote class="gmail_quote" style="margin:0px 0px 0px
              0.8ex;border-left:1px solid
              rgb(204,204,204);padding-left:1ex">
              <div dir="ltr">Hi All,
                <div><br>
                </div>
                <div>I am considering changing the inverters on several
                  Blue ion HI LFP storage systems I'm installing this
                  Spring from Outback Radians to Sol-Ark. I have no
                  experience w/ Sol-Ark, but it seems more advanced than
                  the Radian. I'm wondering if Sol-Ark and the BI Namaka
                  gateway/monitor can directly interface as Namaka can
                  with some inverter brands. And I'd be interested in
                  hearing of any experiences you may have as to how
                  nicely these different components play together.
                  Thanks.<br clear="all">
                  <div><br>
                  </div>
                  -- <br>
                  <div dir="ltr">
                    <div dir="ltr">
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name="m_-4492542226841085863_m_1686638562930767427_SignatureSanitizer__MailAutoSig"
                            rel="noreferrer" moz-do-not-send="true"><b>Kirk
                              Herander / </b></a><b><a
                              href="mailto:kirkh@vermont.solar"
                              title="Send an email to
                              kirkh@vermont.solar; Send an email to
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                        style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in
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