<div dir="auto">Chris,<div dir="auto">Had your client tried running the problematic appliances using generator direct, that is avoiding the xw entirely. That will at least tell you if it is something to do with the generator output or with the interaction of the generator with the xw that is causing the problem.<br><br><div data-smartmail="gmail_signature" dir="auto">Howie Michaelson<br>Sun Catcher<br>NABCEP Certified Solar PV Installer\u2122<br>Solar Electric & Heat Pumps Systems Sales & Service<br>802-272-0004</div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 28, 2021, 4:48 PM Chris Schaefer <<a href="mailto:chris@solarandwindfx.com">chris@solarandwindfx.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">G'day All,<div><br></div><div>I recently got pulled into someone else's mess on a twin xw-pro 6848 with a Generac 20kw air cooled genny. A little back story. The client is currently off grid with basically an all electric house. I know, I know, lol. The intent is to bring the grid in but that has been slowed for various reasons. On to the issue. So the electric appliances do well until the genny is running/charging and then certain items like the electric dryer don't like to operate at this time. Turn the genny off and it runs fine. The genny only has 900 hours on it and is serviced by a local genny company. The client has no internet or InsightHome, only the SCP along wiith a Schneider AGS module.</div><div><br></div><div>Admittedly I'm not overly familiar with the Schneider product line. I've reviewed every screen on the SCP looking for further genny settings but see no detailed adjustment that might be able to be made, to "smooth" things out so that the genny will play nice with the XW Pro and the dryer.</div><div><br></div><div>I have reached out to Schneider directly but still no response after 5 days. Looking for any insight (no pun intended) from the Schneider users out there.</div><div><br></div><div>Sincerely,</div><div>Christopher-</div><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><p style="text-align:center"><span style="font-size:10pt;color:rgb(31,73,125)"><font face="Arial, sans-serif">Chris Schaefer\u2019s<br></font></span><a href="http:www.solarandwindfx.com" style="font-size:12.8px" target="_blank" rel="noreferrer"><img src="http://www.solarandwindfx.com/wp-content/uploads/2015/01/Solar-Wind-FX-Logo.png" width="200" height="40" style="color:rgb(31,73,125);font-family:Arial,sans-serif;font-size:10pt"></a><br><i><span style="font-family:Arial,sans-serif;color:rgb(31,73,125)"><span style="font-size:9pt">Tel/Fax
585-229-2083 or Cell 585-748-1870 </span><span style="font-size:12px"><br></span></span></i><i style="font-size:12.8px"><span style="font-size:10pt"><font color="#1f497d"><font face="Arial, sans-serif">5115
South Hill Road ~ Canandaigua New York 14424<br></font></font></span></i><i style="font-size:12.8px"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="http://www.solarandwindfx.com" target="_blank" rel="noreferrer"><span style="color:blue">www.solarandwindfx.com</span></a> ~ E-mail: <span style="color:blue"><a href="mailto:chris@solarandwindfx.com" target="_blank" rel="noreferrer">chris@solarandwindfx.com</a></span></span></i></p><p style="text-align:center"><i><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><img src="http://solarandwindfx.com/wp-content/uploads/2015/01/certs.jpg" width="200" height="56"><br></span></i></p>
<p style="text-align:center"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Thomas Jefferson,
the author of our great Constitution, once said, "democracy" will
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to those who would not."</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"></span></p></div></div></div></div></div></div></div></div>
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