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<p>Chris,</p>
<p>I strongly suspect that William is correct. It is a power quality issue caused by the charger section of the inverter/charger. I encountered a similar situation with a customer's OutBack VFX inverter several years ago. He purchased a new electronically controlled propane range and a couple of UPS units to back-up his computer. Both worked fine with just the generator or just the inverter, but if the charger started up to charge his batteries then all would go off-line. No amount of tweaking the charge rate down would eliminate the drop-out. A low-pass power-line filter for each appliance might cure the problem. My customer just learned to live with the issue.</p>
<p>Eric Stevens</p>
<p>Vermont Made Energy</p>
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<div class="v1pre"><br /><br /><br /><br /><br />----------------------------------------------------------------------<br /><br />Message: 1<br />Date: Mon, 28 Jun 2021 16:48:36 -0400<br />From: Chris Schaefer <<a href="mailto:chris@solarandwindfx.com" rel="noreferrer">chris@solarandwindfx.com</a>><br />To: RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" rel="noreferrer">re-wrenches@lists.re-wrenches.org</a>><br />Subject: [RE-wrenches] schneider xw-Pro issue with genny running<br />Message-ID:<br /> <<a href="mailto:CAFOvL0YR17gWBcM=a_SDYYYjPYU3ddq11y_qxBh5oAm3ujBf3A@mail.gmail.com" rel="noreferrer">CAFOvL0YR17gWBcM=a_SDYYYjPYU3ddq11y_qxBh5oAm3ujBf3A@mail.gmail.com</a>><br />Content-Type: text/plain; charset="utf-8"<br /><br />G'day All,<br /><br />I recently got pulled into someone else's mess on a twin xw-pro 6848 with a<br />Generac 20kw air cooled genny. A little back story. The client is currently<br />off grid with basically an all electric house. I know, I know, lol. The<br />intent is to bring the grid in but that has been slowed for various<br />reasons. On to the issue. So the electric appliances do well until the<br />genny is running/charging and then certain items like the electric dryer<br />don't like to operate at this time. Turn the genny off and it runs fine.<br />The genny only has 900 hours on it and is serviced by a local genny<br />company. The client has no internet or InsightHome, only the SCP along<br />wiith a Schneider AGS module.<br /><br />Admittedly I'm not overly familiar with the Schneider product line. I've<br />reviewed every screen on the SCP looking for further genny settings but see<br />no detailed adjustment that might be able to be made, to "smooth" things<br />out so that the genny will play nice with the XW Pro and the dryer.<br /><br />I have reached out to Schneider directly but still no response after 5<br />days. Looking for any insight (no pun intended) from the Schneider users<br />out there.<br /><br />Sincerely,<br />Christopher-<br /><br />Chris Schaefer?s<br /><http:<a href="http://www.solarandwindfx.com" target="_blank" rel="noopener noreferrer">www.solarandwindfx.com</a>><br /><br />*Tel/Fax 585-229-2083 or Cell 585-748-1870 *<br />*5115 South Hill Road ~ Canandaigua New York 14424**<a href="http://www.solarandwindfx.com" target="_blank" rel="noopener noreferrer">www.solarandwindfx.com</a><br /><<a href="http://www.solarandwindfx.com" target="_blank" rel="noopener noreferrer">http://www.solarandwindfx.com</a>> ~ E-mail: <a href="mailto:chris@solarandwindfx.com" rel="noreferrer">chris@solarandwindfx.com</a><br /><<a href="mailto:chris@solarandwindfx.com" rel="noreferrer">chris@solarandwindfx.com</a>>*<br /><br /><br />Thomas Jefferson, the author of our great Constitution, once said,<br />"democracy" will cease to exist when you take away from those who are<br />willing to work and give to those who would not."<br />-------------- next part --------------<br />An HTML attachment was scrubbed...<br />URL: <<a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org/attachments/20210628/4f362333/attachment-0001.html" target="_blank" rel="noopener noreferrer">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org/attachments/20210628/4f362333/attachment-0001.html</a>><br /><br />------------------------------<br /><br />Message: 2<br />Date: Mon, 28 Jun 2021 14:13:06 -0700<br />From: William Miller <<a href="mailto:william@millersolar.com" rel="noreferrer">william@millersolar.com</a>><br />To: RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" rel="noreferrer">re-wrenches@lists.re-wrenches.org</a>><br />Subject: Re: [RE-wrenches] schneider xw-Pro issue with genny running<br />Message-ID: <<a href="mailto:23353410817ad01d1a373e23ff81a26b@mail.gmail.com" rel="noreferrer">23353410817ad01d1a373e23ff81a26b@mail.gmail.com</a>><br />Content-Type: text/plain; charset="utf-8"<br /><br />Chris:<br /><br /><br /><br />I have little Schneider experience but I will describe a problem with an<br />Outback system that might be relevant: When the Outback Radian inverters<br />would charge from the generator, in certain modes (there are a several<br />generator utilization settings) the charging circuits would inject large<br />amounts of THD onto the inverter output circuit. This would cause breaker<br />tripping and other problems.<br /><br /><br /><br />To track this down we had to rent a pricey power quality analyzer. Here is<br />a link<br /><<a href="https://millersolar.com/MillerSolar/case_studies/25_GFI%20Tripping/GFI_Tripping.html" target="_blank" rel="noopener noreferrer">https://millersolar.com/MillerSolar/case_studies/25_GFI%20Tripping/GFI_Tripping.html</a>><br />to a write-up I did.<br /><br /><br /><br />Hope this helps.<br /><br /><br /><br />William Miller<br /><br /><br /><br />Miller Solar<br /><br />17395 Oak Road, Atascadero, CA 93422<br /><br />805-438-5600<br /><br /><a href="http://www.millersolar.com" target="_blank" rel="noopener noreferrer">www.millersolar.com</a><br /><br />CA Lic. 773985<br /><br /><br /><br /><br /><br /><br /></div>
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