<div><div dir="auto">Hi Jamie,</div><div dir="auto"><br></div><div dir="auto">Sounds like it could potentially be a wiring issue with the consumption meter inside the unit. I have run into this before with a factory mis-wired meter that was throwing off values. </div></div><div dir="auto"><br></div><div dir="auto">Best,</div><div dir="auto"><br></div><div dir="auto">Chris </div><div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 7, 2021 at 7:41 PM Jamie Rennie <<a href="mailto:jamie.greenwired@gmail.com" target="_blank">jamie.greenwired@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="ltr">We installed a Sonnen Eco 10 unit with whole house consumption kit (required for whole house backup). System is functional but the monitoring is all over the place. Will show consumption then show nothing and same with production from the PV. Been back and forth with Sonnen tech support trying to get this resolved to no avail. Weird thing is when we switch the system over to off-grid mode we get solid numbers on the monitoring. Wondering if anyone else has experienced these issues installing Sonnen systems?<br clear="all"><div><br></div>-- <br><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Respectfully,</p><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Jamie Rennie<u style="font-family:Calibri,sans-serif"></u><u style="font-family:Calibri,sans-serif"></u></p><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Greenwired<u style="font-family:Calibri,sans-serif"></u><u style="font-family:Calibri,sans-serif"></u></p><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">P: <a href="tel:707-923-2001" value="+17079232001" style="font-family:Calibri,sans-serif;color:rgb(17,85,204)" target="_blank">707-923-2001</a><u style="font-family:Calibri,sans-serif"></u><u style="font-family:Calibri,sans-serif"></u></p><font face="Calibri, sans-serif" style="font-family:Calibri,sans-serif;color:rgb(0,0,0)"><span style="font-size:14.6667px;font-family:Calibri,sans-serif">C: 707-273-7387</span></font><br><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">1150 #1 Evergreen Rd<u style="font-family:Calibri,sans-serif"></u><u style="font-family:Calibri,sans-serif"></u></p><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Redway, CA 95560<u style="font-family:Calibri,sans-serif"></u><u style="font-family:Calibri,sans-serif"></u></p><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><a href="http://www.greenwired.com/" style="font-family:Calibri,sans-serif;color:rgb(17,85,204)" target="_blank">www.greenwired.com</a><u style="font-family:Calibri,sans-serif"></u><u style="font-family:Calibri,sans-serif"></u></p><p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:Calibri,sans-serif;color:rgb(31,73,125)"><img width="170" height="50" alt="Description: signature" style="font-family:Calibri,sans-serif"></span></p></div></div></div></div>
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</div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div>Chris Sparadeo</div><div><br></div><div><br></div><div>C_802-369-4458</div><div>H_802-728-3059</div><div></div></div></div></div></div></div>