<div dir="auto">Hi Jeremy,</div><div dir="auto"><br></div><div dir="auto">I run into situations this this all am the time. Misinformed DIY work strikes again. Luckily, as PV installers, we have an out. We can quickly and easily point to the NEC and tell the customer that there are certain codes and standers we must adhere to. Siting code infractions and giving tangible pathways of corrective measure is key. Outlining a game plan in writing and explicitly listing what is not included in your scope of work (i.e. everything downstream of the MDP) is an important step in documenting the process. If the customer refuses these upgrades or wants to cut corners, don\u2019t lose sleep over it and move on with life. You\u2019ll be better off for it. </div><div dir="auto"><br></div><div dir="auto">Best,</div><div dir="auto"><br></div><div dir="auto">Chris </div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 24, 2021 at 7:32 PM Jeremy Coxon <<a href="mailto:jcoxon@sunwindpowerinc.com">jcoxon@sunwindpowerinc.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Thanks guys, it was more of a check to see if I\u2019m just being too, oh I don\u2019t know - cautious. We get a fair number of these calls and we do exactly as you all do, i.e. either start over or pass more often (these types of systems are done in shoe strings anyway so they don\u2019t want to hear our answers or prices). Maybe 15yrs ago I would have helped out, but lots of hard knocks since then. I will add that it\u2019s a really sad state of affairs when we come across these and they weren\u2019t just homeowner DIY, instead they were \u201cinstalled\u201d by other solar contractors. That\u2019s a whole different story. I always seem to hang on to pics like this, some kind of morbid fascination I guess. They make great slide show material as a compare and conrast.<br>
<br>
Jeremy Coxon NABCEP <br>
Certified MWBE<br>
<br>
Sent from my iPhone<br>
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</blockquote></div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div>Chris Sparadeo</div><div><br></div><div><br></div><div>C_802-369-4458</div><div>H_802-728-3059</div><div></div></div></div></div></div></div>