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--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Friends:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">I have a client living off-grid with a Sunny Island system AC coupled to Sunny Boy inverters.  They returned from being away to find the system entirely shutdown due to cloudy weather, a dead generator cranking battery and a water leak which ran two booster pumps continuously over a period of time.  The displays on the Sunny Islands were blank and therefore the inverters would not start.  </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">We put a new cranking battery into the generator and got it started, but with no life in the Sunny Islands, neither the generator nor the Sunny Boys had any possibility of reviving the discharged 6,000 amp-hour lead acid battery array.  Fortunately after disconnecting the batteries for ten minutes, the voltage rebounded just enough to start the Sunny Islands which allowed the generator to connect and we were back in operation.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">I am not sure why the displays went dead on the Sunny Islands.  I am on my way back out to download and examine the SD card logs.  I have developed an Excel tool to help me tabulate the data.  Maybe there is some clue in those files. </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">In the meantime I have these questions that those of you with more Sunny Island experience might be able to answer:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><span style="mso-list:Ignore">1.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Is it normal for the display screens on the Sunny Islands to go blank after shutting off due to low battery voltage?</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><span style="mso-list:Ignore">2.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Is there an up-to-date option for remote monitoring that will send an email if certain error conditions occur?</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"><span style="mso-list:Ignore">3.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">What would you do with a 6k AH battery bank with a voltage too low to start a battery inverter or solar charge controller?</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Thanks in advance.  The wrenches hive-mind is a huge asset.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">William Miller</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Miller Solar</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">17395 Oak Road, Atascadero, CA 93422</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">805-438-5600</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"><a href="http://www.millersolar.com/">www.millersolar.com</a></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">CA Lic. 773985</span></p><p class="MsoNormal"> </p><p class="MsoNormal"> </p></div></body></html>