<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"></div><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">As someone who is struggling with a generator auto-start issue with a competing product at the moment, I will second the motion to develop a well-functioning logic for AGS. I have been disappointed with the logic on some and confusing interface on others. I have not had the opportunity to try out Sol-Ark yet, but conceptually I'm on board. But an integrated and functional AGS system is a must.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I recently resorted to using the BMS of a LiPO battery to trigger generator start because I could not get the inverter system to work well. I wasn't willing to risk a $50k battery on the inverter's logic and functionality so I put it all on the battery manufacturer to deal with it. That's not ideal by any stretch.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Jason Szumlanski</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><table border="0" cellpadding="0" cellspacing="0" style="font-family:"helvetica neue",helvetica,arial,sans-serif"><tbody></tbody></table><b><div style="text-align:center"><br></div></b></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Nov 18, 2020 at 5:03 PM Chris Sparadeo <<a href="mailto:sparadeo.chris@gmail.com">sparadeo.chris@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Hi Dustin,</div><div dir="auto"><br></div><div dir="auto">I appreciate you checking in on this. I have to admit, after realizing the limited generator capabilities of the Sol-Ark, I was put off. I spoke with one of your support technicians who literally said \u201c I mean, we could have our engineers create programming to exercise generators, it\u2019s just a matter of us spending the money to do so. It\u2019s not a common ask and I doubt we will do it\u201d. </div><div dir="auto"><br></div><div dir="auto">For fully off-grid clients, generator health is immeasurably important. The generator is often the last line of defense from a total system shut down. I\u2019m hopeful that Sol-Ark will join the other leading off-grid manufacturers in the industry and incorporate a comprehensive generator function. </div><div dir="auto"><br></div><div dir="auto">Other than crucial AGS shortcomings, I really do love the Sol-Ark unit as well as your tech support. I am thankful that you have been so willing to accommodate change. </div><div dir="auto"><br></div><div dir="auto">Kindly,</div><div dir="auto"><br></div><div dir="auto">Chris </div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Nov 18, 2020 at 11:49 AM Dustin Douglas <<a href="mailto:dustin@sol-ark.com" target="_blank">dustin@sol-ark.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><u></u><div><div style="font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10pt"><div>Hi Chris,<br></div><div><br></div><div>I am not sure if I addressed this with the previous string but I did want to mention that we are looking add different features for the generators. One of these is adding the ability to exercise the generators, especially with ones that have the feature disable if the two-wire start is used. We are always trying to make it more effective for customers and installers and this is a feature we have been wanting to add for the generator applications.</div><div><span style="font-family:Calibri,Verdana,Arial,sans-serif,sans-serif"><span style="font-size:16px"> <br></span></span></div><div id="gmail-m_-7765731058072126714m_2218440147970195930Zm-_Id_-Sgn"><p style="margin:0px"><span style="font-family:Calibri,Verdana,Arial,sans-serif,sans-serif"><span style="font-size:16px">Thank you and have a blessed day,</span><span style="font-size:16px"><br></span></span></p><p style="margin:0px"><span style="font-family:Calibri,Verdana,Arial,sans-serif,sans-serif"><span style="font-size:16px">Dustin Douglas</span><span style="font-size:16px"><br></span></span></p><p style="margin:0px"><span style="font-family:Calibri,Verdana,Arial,sans-serif,sans-serif"><span style="font-size:16px">Sol Ark Engineering Support</span><span style="font-size:16px"><br></span></span></p><p style="margin:0px"><span style="font-family:Calibri,Verdana,Arial,sans-serif,sans-serif"><span style="font-size:16px">(972) 575-8875 x 108</span><span style="font-size:16px"><br></span></span></p><div><a href="https://mailtrack.io/trace/link/1e9c8ed761fff68c4d7e8f980857be1e0d02bd78?url=http%3A%2F%2Fwww.sol-ark.com%2F&userId=1613865&signature=861274b3a9551e24" target="_blank"><span style="font-family:Calibri,Verdana,Arial,sans-serif,sans-serif"><span style="font-size:16px">www.sol-ark.com</span></span></a><br></div></div><div><br></div><div style="border-top:1px solid rgb(204,204,204);height:0px;margin-top:10px;margin-bottom:10px;line-height:0px"><br></div><div><div><br></div><div id="gmail-m_-7765731058072126714m_2218440147970195930Zm-_Id_-Sgn1">---- On Wed, 11 Nov 2020 10:07:24 -0600 <b>Chris Sparadeo <<a href="mailto:sparadeo.chris@gmail.com" target="_blank">sparadeo.chris@gmail.com</a>></b> wrote ----<br></div><div><br></div><blockquote style="margin:0px"><div></div></blockquote></div></div></div><div><div style="font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10pt"><div><blockquote style="margin:0px"><div><div>Hi all,<br></div><div dir="auto"><br></div><div dir="auto">According to Sol-Ark tech support, they do not currently have a programmable exercise cycle for<br></div><div dir="auto">its two-wire start function. When paired with a generator like a Generac Ecogen (exercise cycle is automatically disabled when configured with two wire start) this means that the only way to effectively run an exercise cycle on your generator would be to do it manually. I am wondering if anyone has run into this issue and if there are work arounds? Kind of a bummer and my first and only negative experience with Sol-Ark thus far. <br></div><div dir="auto"><br></div><div dir="auto">Kindly,<br></div><div dir="auto"><br></div><div dir="auto">Chris Sparadeo <br></div><div>-- <br></div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div>Chris Sparadeo<br></div><div><br></div><div><br></div><div>C_802-369-4458<br></div><div>H_802-728-3059<br></div><div><br></div></div></div></div></div></div><div>_______________________________________________<br></div><div>List sponsored by Redwood Alliance <br></div><div> <br></div><div>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a> <br></div><div> <br></div><div>Change listserver email address & settings: <br></div><div><a href="https://mailtrack.io/trace/link/18d41d3fcb5fe5bcae376af5b9ad1ea7e9c41e51?url=http%3A%2F%2Flists.re-wrenches.org%2Foptions.cgi%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=722249917b6f3d03" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a> <br></div><div> <br></div><div>There are two list archives for searching. When one doesn't work, try the other: <br></div><div><a href="https://mailtrack.io/trace/link/d0a9947933cf6fb8ea8743bc1f6758ef06f228a7?url=https%3A%2F%2Fwww.mail-archive.com%2Fre-wrenches%40lists.re-wrenches.org%2F&userId=1613865&signature=04963e4451567850" target="_blank">https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/</a> <br></div><div><a href="https://mailtrack.io/trace/link/1dafe984ff929cab7fb0894bd759a4f47c69011e?url=http%3A%2F%2Flists.re-wrenches.org%2Fpipermail%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=04418d2424f1645c" target="_blank">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a> <br></div><div> <br></div><div>List rules & etiquette: <br></div><div><a href="https://mailtrack.io/trace/link/906982f08cb511a77e2d0f3cfe7571445d6f133e?url=http%3A%2F%2Fwww.re-wrenches.org%2Fetiquette.htm&userId=1613865&signature=13a8adee8b75805b" target="_blank">http://www.re-wrenches.org/etiquette.htm</a> <br></div><div> <br></div><div>Check out or update participant bios: <br></div><div><a href="https://mailtrack.io/trace/link/2b0686c49315bb0c27ddc2deb81cadda20b3d661?url=http%3A%2F%2Fwww.members.re-wrenches.org&userId=1613865&signature=79b80c4d0ea8da03" target="_blank">http://www.members.re-wrenches.org</a> <br></div><div> <br></div></div></blockquote></div><div><br></div></div><br></div></blockquote></div></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div>Chris Sparadeo</div><div><br></div><div><br></div><div>C_802-369-4458</div><div>H_802-728-3059</div><div></div></div></div></div></div></div>
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