<p>Hi Wrenches,</p>
<p>Some who have been experiencing the inability to remotely control with Insight2 should know that a fix is on it's way. I got this yesterday. There was also a Gateway and mobile App update on the Schneider site. You may want to try it again soon and let me know please. Thx!</p>
<p>"</p>
<p>Hi Dave,</p>
<p> We are working on a new firmware which will help to troubleshoot this issue. We have already identified a cloud side issue which is being implemented as we speak and it should address a bunch of failures. </p>
<p>If you want, you can post a note on Wrenches and tell them that your "inside contact" has confirmed a fix is being worked on \U0001f60a </p>
<p>We should have something ready in a week or 2.</p>
<p> </p>
<p>Trevor.</p>
<p> <strong>Trevor Monk</strong></p>
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<p>Technical Manager - Embedded Software<br />Solar Business</p>
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<pre><strong><span style="font-size: small;">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" target="_blank">http://members.sti.net/offgridsolar/</a>
e-mail <a href="mailto:offgridsolar@sti.net">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
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