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<p>Totally sounds like Low voltage disconnect to me. Many, Many
times the generator does not start when it should or connect to
the inverter. I've had 2 systems recently, that both shut down, 1
had the LVD set really high, higher than the gen start, so that
definitely didn't work. The next one would start the generator
when required, but the generator voltage regulation was incorrect,
so the inverter would never connect to it. Thinking the Ecogen is
going to save the day is going to be recipe for disaster; over
the years I've come to despise the Ecogen. I'm seeing 50%
failures, and some of the failures are catastrophic, complete
engine failures. I don't have a suggested replacement, other than
go big enough (+20 kW) to get into the 1800 rpm water cooled
equipment, or just get a decent portable. At least with a
portable, you can haul it in for service.<br>
</p>
<pre class="moz-signature" cols="72">Ray Walters
Remote Solar
303 505-8760</pre>
<div class="moz-cite-prefix">On 11/18/19 8:00 PM, Aaron Mandelkorn
wrote:<br>
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<div dir="ltr">This is a strange one. I have a Schneider SW 4024
installed in a remote area of Colorado. Cold and high
altitude. Since the fall every time my customer has gone out to
her cabin she noticed that the inverter is off. She proceeded
to turn the unit back on by pressing the button on the SW.
There are no error messages, no tripped breakers. She has no
issues with the system when she is there and leaves the system
on. Next weekend rolls around and she comes back out to find
the inverter off again. Schneider tech support seems to feel
that the inverter is turning off on its own due to low battery
voltage. But there is nothing in the log that shown this. And
there is a Ecogen 15KW installed to protect from ever seeing the
low battery cut off.
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<div>Has anyone experienced this? My customer always comes ont
on a friday and seems to believe the day of the week has
something to do with this or this be cold induced? It is
rather pressing since winter is in full swing and a turned off
inverter can mean frozen pipes. </div>
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<div>Any help out there?</div>
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