<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Comic Sans MS";
panose-1:3 15 7 2 3 3 2 2 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.gc-cs-link
{mso-style-name:gc-cs-link;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Verdana","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">Kienan:</span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">I have been having the same error messages with a three Radian stack in off-grid mode. It was accompanied by a popping sound from one or both of the power modules and clicking of relays and flickering lights in the home, and eventually power outage. Several wrenches suggested a defective power module. I replaced the module yesterday and no complaints so far.</span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">Symptoms are a bit different, so I can\u2019t say for sure the problems are related. </span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d">William</span></p><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><div><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">Miller Solar</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">17395 Oak Road, Atascadero, CA 93422</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">805-438-5600</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"><a href="http://www.millersolar.com/"><span style="color:blue">www.millersolar.com</span></a></span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">CA Lic. 773985</span></p></div><p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> RE-wrenches [mailto:<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a>] <b>On Behalf Of </b>Kienan Maxfield<br><b>Sent:</b> Friday, September 20, 2019 9:30 PM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> [RE-wrenches] Outback Dual Radian System - Phase Loss</span></p></div></div><p class="MsoNormal"> </p><div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">Esteemed wrenchers.....</span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"> </span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">The day before yesterday, I tried to commission a grid-tied system with two Outback Radians and an Outback FM100. I got an event saying that it had a phase loss error on Port 2 (which is the slave). I tried looking online and in the manuals, and I checked all the wiring, but I could not determine the cause of the problem. It was after hours, so I returned to the site yesterday and spent 2 hours on the phone with tech support, and I thought I had finally resolved it, but on Optics, I see that the system was throwing the same error today. It comes and goes. In my events history, it says "<i>Inverter input on port 2 has lost phase</i>." then it'll say "<i>Phase Loss has cleared on Inverter port 2 input.</i>"</span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"> </span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">The interesting thing is that it continues working fine even when it says the fault is active. It's selling to the grid and everything just as you would expect it to without interruption. But of course, the flashing red light is a bit concerning to the customer, and I'm a bit perplexed about it myself.</span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"> </span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">Does anybody have any experience with anything like this? Does anybody have any ideas?</span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"> </span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">Thank you so much!!</span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">Kienan</span></p></div><div><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"> </span></p></div><div id="Signature"><div id="divtagdefaultwrapper"><p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"> </span></p><div><p class="MsoNormal"><strong><span style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black">Maxfield Solar</span></strong><span style="font-family:"Calibri","sans-serif";color:black"> </span></p><div><p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Comic Sans MS";color:black"><a href="mailto:maxfieldsolar@hotmail.com"><strong><span style="font-family:"Calibri","sans-serif"">maxfieldsolar@hotmail.com</span></strong></a></span><span style="font-family:"Calibri","sans-serif";color:black"></span></p></div><div><div><p class="MsoNormal"><span class="gc-cs-link"><b><span style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black">(801) 631-5584</span></b></span><strong><span style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"> (Cell)</span></strong><b><span style="font-family:"Calibri","sans-serif";color:black"></span></b></p></div></div></div></div></div></div></div></body></html>