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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Mac<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If you want to contact me off line.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I could give it a look.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Shoot me your phone number<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Lones<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> RE-wrenches <re-wrenches-bounces@lists.re-wrenches.org>
<b>On Behalf Of </b>Mac Lewis<br>
<b>Sent:</b> Saturday, August 3, 2019 2:35 PM<br>
<b>To:</b> RE-wrenches <re-wrenches@lists.re-wrenches.org><br>
<b>Subject:</b> [RE-wrenches] Pass-through state Dual FXR system<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:red">** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or requests for sensitive information to the Help Desk. **</span></b>
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<p class="MsoNormal">Hi Wrenches, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I've got an issue that I'm remotely trying to troubleshoot but I must be missing something.<o:p></o:p></p>
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<p class="MsoNormal">Specs:<o:p></o:p></p>
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<p class="MsoNormal">Off-grid<o:p></o:p></p>
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<p class="MsoNormal">Dual Outback FXR 3648s recently installed<o:p></o:p></p>
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<p class="MsoNormal">FM100, with about 4k of solar<o:p></o:p></p>
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<p class="MsoNormal">2 x 16 kWh Blue Ion Batteries, installed this past week<o:p></o:p></p>
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<p class="MsoNormal">Kohler 14 generator<o:p></o:p></p>
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<p class="MsoNormal">Outback Mate 3s<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The issue is that the FXR inverters aren't charging the batteries when the generator is running, they are just passing the power through to the loads. I have verified that AC Input is in "Use" not "Drop" when generator is running, I have
disabled all of the advanced charging (ie Global charge, float coordination, auto-charge termination and auto grid-tie control) . I have told it to "start bulk" both remotely and through the owner on site. I have done a reboot multiple times of the whole
system as well as the Mate 3s. I even had the owner try a factory reset and firmware update on the Mate 3s. The firmware was successfully updated and it appears the factory reset on the mate.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Nothing has changed how it behaves with the generator, generator just follows the load and no AC charging takes place. Oddly, this was working fine when we left, we had topped the batteries off with the generator.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Any ideas what I might be missing?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks for your suggestions<o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Mac Lewis<b><span style="font-family:"Arial",sans-serif;color:#FF9900"><o:p></o:p></span></b></p>
<p><span style="color:#305A78">"Yo solo sé que no sé nada." </span><b><span style="color:#686868">-Sócrates</span></b><b><span style="font-family:"Arial",sans-serif;color:#FF9900"><o:p></o:p></span></b></p>
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