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--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">A few questions that might flush out the problem:<br><br></span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">1.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Can you observe the system on-site when the generator first starts?  </span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">2.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Does the AC in light flash and then go solid?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">3.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Is there any charging when the AC in first goes solid, even if briefly?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">4.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">What input mode is the AC port that generator connected set to?   Suggest in almost all cases Generator.  Don\u2019t suggest Support.</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">5.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">What is the system type setting?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">6.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Is the battery amp hours set correctly?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">7.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Does the system charge from PV?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">8.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Have you tried disconnecting the PV and discharging the battery array and then charging from generator?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">9.<span style="font:7.0pt &quot;Times New Roman&quot;">   </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Did you check the Radian charger AC limit?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">10.<span style="font:7.0pt &quot;Times New Roman&quot;">                </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Is the generator type set to AC?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">11.<span style="font:7.0pt &quot;Times New Roman&quot;">                </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">All other generator input settings verified?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">12.<span style="font:7.0pt &quot;Times New Roman&quot;">                </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Tried resetting equipment to factory and reprogramming manually step by step?</span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">13.<span style="font:7.0pt &quot;Times New Roman&quot;"> </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Max charger kW set correctly?</span><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"></span></p><p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"><span style="mso-list:Ignore">14.<span style="font:7.0pt &quot;Times New Roman&quot;"> </span></span></span><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"> Gen AC input limit set correctly?</span><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"></span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Wm</span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Miller Solar</span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">17395 Oak Road, Atascadero, CA 93422</span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">805-438-5600</span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d"><a href="http://www.millersolar.com/"><span style="color:blue">www.millersolar.com</span></a></span></p><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">CA Lic. 773985</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Quote of the month:  \u201cAs they age, batteries transition from energy </span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">storage devices to energy consuming devices.\u201c W. Miller</span></p><p class="MsoNormal"><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> RE-wrenches [mailto:<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a>] <b>On Behalf Of </b>Jerry Shafer<br><b>Sent:</b> Saturday, August 3, 2019 4:52 PM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] Pass-through state Dual FXR system</span></p><p class="MsoNormal"> </p><div><p class="MsoNormal">Mac</p><div><p class="MsoNormal">Is this site on Optics, what is the state of charge when the genny turns on. Did you use the outback white paper to set up the system with the BPE Batteries, this might be helpful.</p></div><div><p class="MsoNormal">Jerry</p></div><div><p class="MsoNormal">Jerry</p></div></div><p class="MsoNormal"> </p><div><div><p class="MsoNormal">On Sat, Aug 3, 2019, 2:35 PM Mac Lewis &lt;<a href="mailto:maclewis1@gmail.com">maclewis1@gmail.com</a>&gt; wrote:</p></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><p class="MsoNormal">Hi Wrenches,</p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">I&#39;ve got an issue that I&#39;m remotely trying to troubleshoot but I must be missing something.</p></div><div><p class="MsoNormal">Specs:</p></div><div><p class="MsoNormal">Off-grid</p></div><div><p class="MsoNormal">Dual Outback FXR 3648s recently installed</p></div><div><p class="MsoNormal">FM100, with about 4k of solar</p></div><div><p class="MsoNormal">2 x 16 kWh Blue Ion Batteries, installed this past week</p></div><div><p class="MsoNormal">Kohler 14 generator</p></div><div><p class="MsoNormal">Outback Mate 3s</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">The issue is that the FXR inverters aren&#39;t charging the batteries when the generator is running, they are just passing the power through to the loads.  I have verified that AC Input is in &quot;Use&quot; not &quot;Drop&quot; when generator is running, I have disabled all of the advanced charging (ie Global charge, float coordination, auto-charge termination and auto grid-tie control) .  I have told it to &quot;start bulk&quot; both remotely and through the owner on site.  I have done a reboot multiple times of the whole system as well as the Mate 3s.  I even had the owner try a factory reset and firmware update on the Mate 3s.  The firmware was successfully updated and it appears the factory reset on the mate.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Nothing has changed how it behaves with the generator, generator just follows the load and no AC charging takes place.  Oddly, this was working fine when we left, we had topped the batteries off with the generator.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Any ideas what I might be missing?</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Thanks for your suggestions</p></div><div><p class="MsoNormal">-- </p><div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><p class="MsoNormal" style="margin-bottom:12.0pt">Mac Lewis<b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#ff9900"></span></b></p><p><span style="color:#305a78">&quot;Yo solo sé que no sé nada.&quot; </span><b><span style="color:#686868">-Sócrates</span></b><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#ff9900"></span></b></p></div></div></div><p class="MsoNormal" style="margin-bottom:12.0pt">_______________________________________________<br>List sponsored by Redwood Alliance<br><br>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a><br><br>Change listserver email address &amp; settings:<br><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" target="_blank">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br><br>List rules &amp; etiquette:<br><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank">www.re-wrenches.org/etiquette.htm</a><br><br>Check out or update participant bios:<br><a href="http://www.members.re-wrenches.org" target="_blank">www.members.re-wrenches.org</a></p></blockquote></div></div></body></html>