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<div style="font-size: 10pt;"><div dir="auto">It almost sounds like the inverters are not happy with the quality of the generator output.</div><div dir="auto"><br></div><div><div dir="auto" font-size:9pt;"="">-Glenn</div><div dir="auto" font-size:9pt;"="">Sent from my 'smart'phone, so please excuse typos and spelling errors.</div></div></div><div style="font-size: 10pt;"><div id="LGEmailHeader" dir="auto"><div dir="auto"><br></div><div dir="auto">------ Original message------</div><div dir="auto"><b>From: </b>Mac Lewis<maclewis1@gmail.com></maclewis1@gmail.com></div><div dir="auto"><b>Date: </b>Sat, Aug 3, 2019 5:35 PM</div><div dir="auto"><b>To: </b>RE-wrenches;</div><div dir="auto"><b>Cc: </b></div><div dir="auto"><b>Subject:</b>[RE-wrenches] Pass-through state Dual FXR system</div><div dir="auto"><br></div></div><div dir="ltr">Hi Wrenches,<div><br></div><div>I've got an issue that I'm remotely trying to troubleshoot but I must be missing something.</div><div>Specs:</div><div>Off-grid</div><div>Dual Outback FXR 3648s recently installed</div><div>FM100, with about 4k of solar</div><div>2 x 16 kWh Blue Ion Batteries, installed this past week</div><div>Kohler 14 generator</div><div>Outback Mate 3s</div><div><br></div><div>The issue is that the FXR inverters aren't charging the batteries when the generator is running, they are just passing the power through to the loads. I have verified that AC Input is in "Use" not "Drop" when generator is running, I have disabled all of the advanced charging (ie Global charge, float coordination, auto-charge termination and auto grid-tie control) . I have told it to "start bulk" both remotely and through the owner on site. I have done a reboot multiple times of the whole system as well as the Mate 3s. I even had the owner try a factory reset and firmware update on the Mate 3s. The firmware was successfully updated and it appears the factory reset on the mate.</div><div><br></div><div>Nothing has changed how it behaves with the generator, generator just follows the load and no AC charging takes place. Oddly, this was working fine when we left, we had topped the batteries off with the generator.</div><div><br></div><div>Any ideas what I might be missing?</div><div><br></div><div>Thanks for your suggestions</div><div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div><br></div><div><font color="#305A78" face="'times new roman', serif"><br></font></div><div><br></div>Mac Lewis<br><br><span style="font-family:'Times New Roman';font-size:medium;color:rgb(255,153,0)"><b><font face="Arial, Helvetica, sans-serif" size="3"><p align="left"><font color="#000000" face="Verdana, Arial, Helvetica, sans-serif"><span style="font-size:small"><span style="font-family:arial;font-weight:normal;color:rgb(48,90,120)"><font face="'times new roman', serif">"Yo solo sé que no sé nada." </font><span style="font-weight:700;color:rgb(104,104,104)"><font face="'times new roman', serif">-Sócrates</font></span></span></span></font></p></font></b></span></div></div></div>
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