<html><body><span style="font-family:Verdana; color:#0033cc; font-size:10pt;"><div><br></div><div>Remember, on the FXRs, they plug into ports 1 and 7 (it's in the FXR manual) I always put the FNDC last if used.</div><div>Remember, the 2nd Mate port is not used (I've seen that used and cause havoc as well).<br></div><div>Always remember to reformat the SD card that you use for updates, and copy and paste each item to the card individually. Remember to eject card safely. Seem to be to many loose bytes floating around!</div><div>My new rule of thumb: If your firmware is working, don't update. (if it ain't broke, don't fix it!) However, in your case, the Radian fw update may solve the problem. You may also consider plugging the Radian directly into the Mate for running the update.<br></div><div><br></div><div style="font-family: verdana, geneva;" mce_style="font-family: verdana, geneva;"><span style="color: #355a8c; font-family: "times new roman", times; font-size: 12pt;" mce_style="color: #355a8c; font-family: "times new roman", times; font-size: 12pt;">Bruce Fiero-RMI</span></div><div style="font-family: verdana, geneva;" mce_style="font-family: verdana, geneva;"><span style="font-family: "times new roman", times;" mce_style="font-family: "times new roman", times;"><span style="font-size: 12pt;" mce_style="font-size: 12pt;"><span style="font-size: 10pt;" mce_style="font-size: 10pt;"><span style="font-size: 8pt;" mce_style="font-size: 8pt;"><span style="font-size: 10pt;" mce_style="font-size: 10pt;"><span style="font-size: 12pt;" mce_style="font-size: 12pt;"><span style="font-family: "times new roman", times;" mce_style="font-family: "times new roman", times;"><span style="color: #355a8c;" mce_style="color: #355a8c;"><br></span></span></span></span></span></span></span></span></div><div style="font-family: verdana, geneva;" mce_style="font-family: verdana, geneva;"><span style="font-family: "times new roman", times;" mce_style="font-family: "times new roman", times;"><span style="color: #355a8c;" mce_style="color: #355a8c;"><img id="sigimg0" title="signature image" src="cid:sigimg0@ef2cfbddf0fc9b5b6b258c7570c58ad3" mce_src="cid:sigimg0@ef2cfbddf0fc9b5b6b258c7570c58ad3" alt="" border="0"></span></span></div><div><br></div><div style="font-family: verdana, geneva;" mce_style="font-family: verdana, geneva;"><br></div><div><br><br></div>
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-------- Original Message --------<br>
Subject: Re: [RE-wrenches] Outback inverter firmware mismatch<br>
From: "Bruce Geddes" <<a href="mailto:bruce4power@gmail.com">bruce4power@gmail.com</a>><br>
Date: Wed, June 05, 2019 2:19 pm<br>
To: "'RE-wrenches'" <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>><br>
<br>
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#wmQuoteWrapper div.WordSection1 {page:WordSection1;}</style><div class="WordSection1"><div class="MsoNormal" style="font-size:12pt;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" mce_style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">In my case it was definitely NOT a case of the wrong ports being used.<o:p></o:p></span></div><div class="MsoNormal" style="font-size:12pt;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" mce_style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></div><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm" mce_style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div class="MsoNormal" style="font-size:12pt;"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" mce_style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" mce_style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US"> RE-wrenches [<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">mailto:re-wrenches-bounces@lists.re-wrenches.org</a>] <b>On Behalf Of </b>Kienan Maxfield<br><b>Sent:</b> Thursday, 6 June 2019 5:25 a.m.<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] Outback inverter firmware mismatch<o:p></o:p></span></div></div></div><div class="MsoNormal" style="font-size:12pt;"><o:p> </o:p></div><div class="MsoNormal" style="font-size:12pt;">I have seen this problem and other similar problems many times. I saw one just last month that someone else was having trouble with. And with every single case that I\u2019ve seen, the installer had accidentally neglected to ensure that the inverters are plugged into the correct ports. One of the Outback instruction manuals does say that the master inverter must be plugged into port one of the hub. In my own experience, if it\u2019s not plugged into port one, all kinds of weird and strange problems arise. I would be only slightly surprised if Outback tech-support did not have you check that. I think that some of their techs don\u2019t know the little details like that. On the Radian last month, I went over and switched the cables so that the Radian was plugged into port one, and it worked great after that. <o:p></o:p></div><div><div class="MsoNormal" style="font-size:12pt;"><o:p> </o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">Just to keep things organized, I always ensure to put the master inverter in Port 1, the second inverter (first slave) in Port 2, etc., then put all the charge controllers after that. I don\u2019t understand it, I just know that this is a good way to prevent strange and frustrating errors.<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"><o:p> </o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">Sometimes the ever occurs immediately, sometimes the error waits and happens after running a while. I have found this same issue with all Outback products, FX, Radian, FXR, etc. <o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"><o:p> </o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">Thanks,<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;margin-bottom:12.0pt" mce_style="font-size:12pt;margin-bottom:12.0pt">Kienan <o:p></o:p></div><div><div class="MsoNormal" style="font-size:12pt;">801-631-5584<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;margin-bottom:12.0pt" mce_style="font-size:12pt;margin-bottom:12.0pt"><br>On Jun 5, 2019, at 10:47 AM, William Miller <<a target="_blank" href="mailto:william@millersolar.com" mce_href="mailto:william@millersolar.com">william@millersolar.com</a>> wrote:<o:p></o:p></div></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" mce_style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div><div class="MsoNormal" style="font-size:12pt;">Bill:<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"><o:p> </o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">I am not sure how your point applies. This occurs on systems that have been running for some time. I would hope equipment in this price range and this application does not need frequent rebooting. <o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"><o:p> </o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">William<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;margin-bottom:12.0pt" mce_style="font-size:12pt;margin-bottom:12.0pt"><br>On Jun 4, 2019, at 9:32 PM, frenergy <<a target="_blank" href="mailto:frenergy@psln.com" mce_href="mailto:frenergy@psln.com">frenergy@psln.com</a>> wrote:<o:p></o:p></div></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" mce_style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div>Besides all the good info from Mac, there may be something to gain from following OB's sequence procedure for a proper complete system (all devices) shutdown and reboot.<o:p></o:p></div><div>Bill<o:p></o:p></div><divre>Feather River Solar Electric <o:p></o:p></pre><pre>Bill Battagin, Owner<o:p></o:p></pre><pre>4291 Nelson St.<o:p></o:p></pre><pre>Taylorsville, CA 95983<o:p></o:p></pre><pre>530.284.7849<o:p></o:p></pre><pre>CA Lic 874049<o:p></o:p></pre><pre><a target="_blank" href="http://www.frenergy.net" mce_href="http://www.frenergy.net">www.frenergy.net</a><o:p></o:p></pre><div><p class="MsoNormal">On 6/4/2019 4:04 PM, Bruce Geddes wrote:<o:p></o:p></div></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" mce_style="margin-top:5.0pt;margin-bottom:5.0pt"><div class="MsoNormal" style="font-size:12pt;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" mce_style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Don\u2019t know about Radian but I had this issue with a dual stack VFXR system. After five visits to site (3 hours drive one way) Tech support eventually told me there had been a bad batch of comms boards on FXR\u2019s but I had already swapped inverters out for VFX\u2019s at last visit and issue ceased. Definitely some sort of comms glitch causing the Mate3 to loose info on devices.</span><o:p></o:p></div><div class="MsoNormal" style="font-size:12pt;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" mce_style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Best of luck from down under.</span><o:p></o:p></div><div class="MsoNormal" style="font-size:12pt;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" mce_style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Bruce Geddes</span><o:p></o:p></div><div class="MsoNormal" style="font-size:12pt;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" mce_style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">PowerOn </span><o:p></o:p></div><div class="MsoNormal" style="font-size:12pt;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" mce_style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></div><div class="MsoNormal" style="font-size:12pt;"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" mce_style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" mce_style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" lang="EN-US"> RE-wrenches [<a target="_blank" href="mailto:re-wrenches-bounces@lists.re-wrenches.org" mce_href="mailto:re-wrenches-bounces@lists.re-wrenches.org">mailto:re-wrenches-bounces@lists.re-wrenches.org</a>] <b>On Behalf Of </b>Mac Lewis<br><b>Sent:</b> Tuesday, 4 June 2019 3:00 p.m.<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] Outback inverter firmware mismatch</span><o:p></o:p></div><div class="MsoNormal" style="font-size:12pt;"> <o:p></o:p></div><div><div class="MsoNormal" style="font-size:12pt;">William,<o:p></o:p></div><div><div class="MsoNormal" style="font-size:12pt;"> <o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">We have experienced this same issue on various Outback systems, mainly on multi-stack fxr systems. I can't say I know or understand why this happens. To me, it makes sense that it's a communication error of some kind. What I've done with success:<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">1. Update all firmware, Mate, devices etc.<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">2. If a certain device (s) seems to have an issue, replace cables.<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">3. Apply terminal grease to all devices connections and Hub connections.<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"> <o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">So far, this approach has worked, but will eat a lot of man hours. <o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"> <o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;">Good luck, and please let us know if you find anything deeper out about this.<o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"> <o:p></o:p></div></div><div><div class="MsoNormal" style="font-size:12pt;"> <o:p></o:p></div></div></div><div class="MsoNormal" style="font-size:12pt;"> <o:p></o:p></div><div><div><div class="MsoNormal" style="font-size:12pt;">On Mon, Jun 3, 2019, 8:49 PM William Miller <<a target="_blank" href="mailto:william@millersolar.com" mce_href="mailto:william@millersolar.com">william@millersolar.com</a>> wrote:<o:p></o:p></div></div><blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt" mce_style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt"><div class="MsoNormal" style="font-size:12pt;margin-bottom:12.0pt" mce_style="font-size:12pt;margin-bottom:12.0pt">Friends: <br><br>As part of my ongoing love/hate relationship with Outback, I have been occasionally receiving \u201cInverter firmware mismatch\u201d warnings on some Radian systems. The firmware has not been changed. <br><br>I was told it was bad data cables. I replaced all cables on one system only to receive more of the same warnings. Then, suddenly the error warnings quit. <br><br>Now today another system is experiencing the same warnings. <br><br>Does anyone know what this means and how to fix it?<br><br>Thanks in advance. <br><br>William<br><br>_______________________________________________<br>List sponsored by Redwood Alliance<br><br>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" mce_href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a><br><br>Change listserver email address & settings:<br><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" mce_href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" mce_href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" 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target="_blank" href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" mce_href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>List-Archive: <a target="_blank" href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" mce_href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>List rules & etiquette:<o:p></o:p></pre><pre><a target="_blank" href="http://www.re-wrenches.org/etiquette.htm" mce_href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Check out or update participant bios:<o:p></o:p></pre><pre><a target="_blank" href="http://www.members.re-wrenches.org" mce_href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><o:p></o:p></pre><pre><o:p> </o:p></pre></blockquote><pre>-- <o:p></o:p></pre></div></blockquote><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" mce_style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal" style="margin-bottom:12.0pt" mce_style="margin-bottom:12.0pt">_______________________________________________<br>List sponsored by Redwood Alliance<br><br>List Address: <a target="_blank" href="mailto:RE-wrenches@lists.re-wrenches.org" mce_href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br><br>Change listserver email address & settings:<br><a target="_blank" href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" mce_href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive: <a target="_blank" href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" mce_href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br><br>List rules & etiquette:<br><a target="_blank" href="http://www.re-wrenches.org/etiquette.htm" mce_href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><br><br>Check out or update participant bios:<br><a target="_blank" href="http://www.members.re-wrenches.org" mce_href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><o:p></o:p></div></div></blockquote></div></blockquote><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" mce_style="margin-top:5.0pt;margin-bottom:5.0pt"><div><div class="MsoNormal" style="font-size:12pt;margin-bottom:12.0pt" mce_style="font-size:12pt;margin-bottom:12.0pt">_______________________________________________<br>List sponsored by Redwood Alliance<br><br>List Address: <a target="_blank" href="mailto:RE-wrenches@lists.re-wrenches.org" mce_href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br><br>Change listserver email address & settings:<br><a target="_blank" href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" mce_href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive: <a target="_blank" href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" mce_href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br><br>List rules & etiquette:<br><a target="_blank" href="http://www.re-wrenches.org/etiquette.htm" mce_href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><br><br>Check out or update participant bios:<br><a target="_blank" href="http://www.members.re-wrenches.org" mce_href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><o:p></o:p></div></div></blockquote></div></div><hr>_______________________________________________<br>
List sponsored by Redwood Alliance<br>
<br>
List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br>
<br>
Change listserver email address & settings:<br>
<a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br>
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List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br>
<br>
List rules & etiquette:<br>
<a href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><br>
<br>
Check out or update participant bios:<br>
<a href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><br>
<br>
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