<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"></div><div dir="ltr">Mike:</div><div dir="ltr"><br></div><div dir="ltr">Ac input is 207 Vac at 60.00. Display says unit configured for 208.</div><div dir="ltr"><br></div><div dir="ltr">I have been talking to tech support for days. They say my voltage is low. That disagrees with the manual and the name plate sticker.</div><div dir="ltr"><br></div><div dir="ltr">A bit frustrating... I bid the job and I can\u2019t bill until this is sorted. Ah, the joys of being one\u2019s own boss. </div><div dir="ltr"><br></div><div dir="ltr">Thanks for your help. </div><div dir="ltr"><br></div><div dir="ltr">William</div><div dir="ltr"><br>On Apr 23, 2019, at 12:21 PM, Harry Mahon <<a href="mailto:Michael.Mahon@sma-america.com">Michael.Mahon@sma-america.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal">William - yes, waiting is usually waiting for grid to come back within spec or for DC voltage to get to start. 260 should be plenty. 208V with neutral should be fine without adjusting the jumpers. Have you measured the AC voltage at
the inverter terminals?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">May want to contact service for this one. 1-877-697-6283.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards \u2013<o:p></o:p></p>
<p class="MsoNormal">Mike<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> William Miller <<a href="mailto:william@millersolar.com">william@millersolar.com</a>> <br>
<b>Sent:</b> Tuesday, April 23, 2019 12:40 PM<br>
<b>To:</b> Harry Mahon <<a href="mailto:Michael.Mahon@sma-america.com">Michael.Mahon@sma-america.com</a>><br>
<b>Cc:</b> RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>><br>
<b>Subject:</b> Re: [RE-wrenches] SMA Micro-grid<o:p></o:p></p>
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<p class="MsoNormal">Mike:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks for the reply. Good information. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The AC system is 208. The data sheet indicates that for 208 the PV startup is 220. Today we have 260 VDC. That should be enough!?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I checked EMT he AC frequency in case it was on shift mode. It is right at 60.00. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Still in waiting mode. I had always thought \u201cwaiting\u201d was for grid reconnect timeout...<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">William<o:p></o:p></p>
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On Apr 23, 2019, at 8:47 AM, Harry Mahon <<a href="mailto:Michael.Mahon@sma-america.com">Michael.Mahon@sma-america.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">William \u2013 <o:p></o:p></p>
<p class="MsoNormal">Waiting mode means the DC voltage is below the inverter start. For SB 4000-12, that would be 285 VDC (and will work to 250VDC once that is hit).<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">If you knock on the inverter lid, the display will cycle and you will see the DC voltage displayed.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">If the yellow LED is not on, this should not be an AC side issue.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I do not think the \u201cBackup Mode\u201d parameter would be the cause, but if the voltage check shows well above PVstart, it would be worth a call to service. If the inverter was left in on grid mode, then it will work when the SI is creating
a micro-grid with frequency within UL1741 limits. If the system is off-grid, I would think the SB would have been set to off-grid mode rather than enabling Backup Mode to \u201con all\u201d that allows switching from on-grid to off-grid parameter sets by RS485 command.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Best-<o:p></o:p></p>
<p class="MsoNormal">Mike<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a>>
<b>On Behalf Of </b>William Miller<br>
<b>Sent:</b> Monday, April 22, 2019 6:54 PM<br>
<b>To:</b> RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>><br>
<b>Subject:</b> [RE-wrenches] SMA Micro-grid<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">Friends:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">I am working on an AC coupled SMA system in an off-grid setting. We have an SB4000-12 that was disconnected for a number of years and we reconnected it. The inverter is stuck
in the waiting mode and will not generate power. The Sunny Islands and Sunny Boys are connected via an RS485 communication system.
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">I suspect there is a programming step I have not yet accomplished. I recall some years ago I programmed the other Sunny Boys for off-grid operation. I can\u2019t find anything
in any of the manuals about how to check the programming. I also suspect SAM tech support talked me through this and the information may not be published.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">Does this ring a bell with any of you? Any advice?
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">Thanks in advance.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">William Miller</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Miller Solar</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">17395 Oak Road, Atascadero, CA 93422</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">805-438-5600</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.millersolar.com%2F&data=02%7C01%7CMichael.Mahon%40sma-america.com%7C814937113e444889a87208d6c81b26b0%7Ca059b96c28294d1188374cc1ff84735d%7C0%7C0%7C636916416278614333&sdata=ccnu0LEvaiSaHYhls5v3ClRB4xQMDA8jpy5RIevjkcs%3D&reserved=0">www.millersolar.com</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">CA Lic. 773985</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif">Quote of the day: \u201cIf there is a job you hate, get really,
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif">really good at it. Maybe you will hate it less.\u201c W. Miller</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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