<div dir="ltr"><div>Mac,</div><div>You may already know this, but Schneider has requested that installers not pass out their live tech phone number. I assume it is because they are trying to vet who calls in on it, keeping it to working wrenches and designers in order to keep our wait times and their costs down. You might disagree with that philosophy, but I thought I'd reiterate it for the list none-the-less.</div><div>Best,</div><div>Howie</div><div>Sun Catcher<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Feb 28, 2019 at 6:54 PM Mac Lewis <<a href="mailto:maclewis1@gmail.com">maclewis1@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Laura,<br><div><br></div><div>First thing I would try is to update the firmware. Eeprom is a type of memory so maybe you have a bad board but I have remedied this error with a firmware update.</div><div><br></div><div>Here is what works with Schneider tech support last I checked: (833)391-8640 option 8</div><div><br></div><div>Good luck</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Feb 28, 2019 at 4:28 PM Laura Conchelos <<a href="mailto:lauraconchelos@gmail.com" target="_blank">lauraconchelos@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Howdy,</div><div>I have a Schneider 4048 being used off-grid and it keeps turning off. It shows errors 52-56, all of which are <span style="font-size:16.6px;font-family:monospace">EEPROM ERROR. </span><font size="2"><span>There is no fault light and the inverter can be turned on again and runs for a couple of hours before it seems to happen again. In the manual it says: "<span style="font-family:sans-serif">Clear the fault and check the </span><span style="font-family:sans-serif">latest configuration made or </span><span style="font-family:sans-serif">any recent configurations. If </span><span style="font-family:sans-serif">fault detection reoccurs or </span><span style="font-family:sans-serif">occurs frequently, service is </span><span style="font-family:sans-serif">required." I can't think of anything I configured that would cause this. And Schneider has you fill out a web form rather than answer a phone call apparently. Does anyone have a good tech support number for Schneider?</span></span></font></div><div><br></div><div><font size="2">Thanks!</font></div><div><font size="2">Laura</font><br></div><div><font size="2"><span><span style="font-family:sans-serif"></span></span></font><span style="font-size:16.6px;font-family:monospace"></span></div></div>
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