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I have installed a whole lot of GSLCs and Radians. That is the primary product I've installed over<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; background: var(--white);"> the last 5 years. I have always purchased
the Radian with the GSLC175-PV-120/240 which comes pre-wired with three shunts etc. </span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; background: var(--white);">I have never had any problems with missing or broken/cracked parts but I have seen the wiring come loose in shipping. I saw one shunt
that melted due to an under-torqued bolt.</span></div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; background: var(--white);">I had a Flex-Net that was pre-wired wrong. That issue cost me an extra trip to the remote site at over 8 hours of drive time alone because
the initial misdiagnosis was a faulty Flex-Net. That one took me a long time to diagnose because I was operating under the assumption that the factory wouldn't have wired it wrong. Of course, tech support never guessed that was the issue either. This was the
one time that I felt like the manufacturer should have definitely compensated me for some of my costs... but I didn't figure that they'd go for that idea so I didn't ask.</span></div>
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I have had a lot of warranty issues with the earlier Radians and the old Mate 3, but so far I've had really good luck recent Radians for off-grid use and with the new Mate 3s. The strangest issue I've had (and still have) with a Radian is that at one site,
every once in a while, the grid-tied radian gets stuck in export mode and it'll drain the battery to somewhere around 85% or lower, sometimes exporting until 1 A.M. It is very infrequent and impossible to predict so that issue has never been solved.</div>
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Thanks,</div>
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Kienan</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> RE-wrenches <re-wrenches-bounces@lists.re-wrenches.org> on behalf of William Miller <william@millersolar.com><br>
<b>Sent:</b> Tuesday, December 4, 2018 12:39 PM<br>
<b>To:</b> RE-wrenches<br>
<b>Subject:</b> Re: [RE-wrenches] Radian orders hardware problems</font>
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<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d">Chris:</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d">We mostly install 8048 inverters. Regardless, you need all of the hardware for installing a 4048 or an 8048 and any GSLC. Not having them is a huge headache and cost. I
cant believe Outback is still letting this happen.</span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d">I would familiarize myself with what is needed and inventory as soon as the equipment is received. Here is a partial list, from memory, and partial photo attached. I cant
guarantee this list is complete, but it is a start.</span></p>
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<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">2 or 4 8 MM bolts and washers for Pos and Neg ports.</span></p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">Remove and check shunt for cracks.
</span></p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">All Neg bus bar parts. Includes two or three bars, 8mm nuts and washers (photo below).</span></p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">All Pos bus bar parts. Includes two or three bars, 8mm nuts and washers (photo below).</span></p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">Flat plate with 10 holes for ganging inverter breakers (photo below).</span></p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">Screws to mount breakers and FNDC to panels.</span></p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">7.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">Dead-front screws.</span></p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><span style="">8.<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-family:"Arial","sans-serif"; color:#1f497d">Cover screws.</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><img width="480" height="360" id="x_Picture_x0020_3" data-outlook-trace="F:1|T:1" src="cid:image004.jpg@01D48BC6.14159050"></span><span style="font-family:"Arial","sans-serif"; color:#1f497d"></span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d">Some of the above parts ship with the inverters, some with the GSLCs.</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d">When you are aligning negative busses to bolt them to bottom of inverter, be very careful if you need to move the bars to align with holes. It is real easy to fracture the
sub-standard shunt bases. See attached photo comparing the kind of shunt you want versus what Outback ships. I am looking for a source for the sold-base units. Anyone know for sure where to find the good ones?</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"><img width="480" height="360" id="x_Picture_x0020_5" data-outlook-trace="F:1|T:1" src="cid:image006.jpg@01D48BC6.14159050"></span><span style="font-family:"Arial","sans-serif"; color:#1f497d"></span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d">I hope this information and level of detail will help some of you save the headaches and frustration I have suffered.</span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d"> </span></p>
<p class="x_MsoNormal"><span style="font-family:"Arial","sans-serif"; color:#1f497d">William</span></p>
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Lic 773985<br>
<a href="http://www.millersolar.com/"><span style="color:blue">millersolar.com</span></a><br>
805-438-5600</span></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> RE-wrenches [mailto:<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a>]
<b>On Behalf Of </b><a href="mailto:cwarfel@entech-engineering.com">cwarfel@entech-engineering.com</a><br>
<b>Sent:</b> Tuesday, December 04, 2018 2:20 AM<br>
<b>To:</b> RE-wrenches<br>
<b>Subject:</b> Re: [RE-wrenches] Radian orders hardware problems</span></p>
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<p><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"">I have only installed two so far on the small island I live on and had none of these problems. We have installed 4048's and I am wondering if these problems are with 8048s or 4048s? Thank
you, Chris Warfel</span></p>
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