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--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">Wrenches:</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">A few wrenches have inquired about the Control-by-Web system I created to monitor Mates, routers and modems. Here is a <a href="http://www.millersolar.com/MillerSolar/Portfolio/Commercial/Cal_Trans/Remote/Remote_Control.html">page</a> I created to outline the general concepts.</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">I hope this answers all of the questions.</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">I can share more details and possibly some Lua script on a case-by-case basis if you contact me off-line.</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">William</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">PS: The heart of the system is a dedicated 24 volt battery array left over from a generator sync system. The, CBW, router and modem all float on this battery bank. The draw is minimal and the cost of an outboard battery array or one powered by a converter is justified by the increased reliability inherent with a battery powered system.</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d">Wm</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><img border="0" width="80" height="35" id="Picture_x0020_1" src="cid:image002.jpg@01D48BC7.974521B0" alt="Gradient Cap_mini"><br>Lic 773985<br><a href="http://www.millersolar.com/"><span style="color:blue">millersolar.com</span></a><br>805-438-5600</span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Mac Lewis [mailto:<a href="mailto:maclewis1@gmail.com">maclewis1@gmail.com</a>] <br><b>Sent:</b> Friday, November 30, 2018 10:21 AM<br><b>To:</b> <a href="mailto:william@millersolar.com">william@millersolar.com</a>; RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] mate 3s locking</span></p><p class="MsoNormal"> </p><div><p class="MsoNormal">Hi William,</p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">I am interested in your control by web solution for the mate lock up. Is that a specific controller that does that or have you modified something? Could it be used to reboot routers/modems as well? </p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Thanks</p></div></div><p class="MsoNormal"> </p><div><div><p class="MsoNormal">On Fri, Nov 16, 2018 at 7:44 PM William Miller <<a href="mailto:william@millersolar.com">william@millersolar.com</a>> wrote:</p></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d">Jay:</span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d">I have problems with all of my Mate3 and 3s controllers locking up. So much so that I have implemented the following steps:</span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="m-1223607258491492374msolistparagraph"><span style="font-family:"Arial","sans-serif";color:#1f497d">1.</span><span style="font-size:7.0pt;color:#1f497d"> </span><span style="font-family:"Arial","sans-serif";color:#1f497d">For most installations I leave the hub wire cover off and label the Mate lead. Clients are instructed to unplug and re-plug the Cat5 lead whenever the Mate locks up.</span></p><p class="m-1223607258491492374msolistparagraph"><span style="font-family:"Arial","sans-serif";color:#1f497d">2.</span><span style="font-size:7.0pt;color:#1f497d"> </span><span style="font-family:"Arial","sans-serif";color:#1f497d">On one installation I have a Control By Web unit ping both Mate3 units every 5 minutes. If either fails to respond after 3 attempts, a relay opens and closes the Orange/white leads which power cycles the Mates. </span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d">Locking up of Mates is a fact of life with Outback equipment. I love the equipment and I hate the equipment.</span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d">William</span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><img border="0" width="80" height="35" id="m_-1223607258491492374_x005f_x0000_i1026" src="cid:image004.jpg@01D47DB6.BFD47A00" alt="Gradient Cap_mini"><br>Lic 773985<br><a href="http://www.millersolar.com/" target="_blank">millersolar.com</a><br>805-438-5600</span></p></div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> RE-wrenches [mailto:<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>] <b>On Behalf Of </b>Lones Tuss<br><b>Sent:</b> Friday, November 16, 2018 12:42 PM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] mate 3s locking</span></p></div></div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> </p><p class="m-1223607258491492374msoplaintext">Hello All</p><p class="m-1223607258491492374msoplaintext">And </p><p class="m-1223607258491492374msoplaintext">Hello Jay</p><p class="m-1223607258491492374msoplaintext">I just asked the tech support boss on this as I had no idea.</p><p class="m-1223607258491492374msoplaintext">He has a test setup that allows him to switch individuals lines on the cat5 cables.</p><p class="m-1223607258491492374msoplaintext">We can duplicate Jay\u2019s screen shot below by opening the some of the lines to the cat 5 cable.</p><p class="m-1223607258491492374msoplaintext"><img border="0" width="225" height="174" id="m_-1223607258491492374Picture_x0020_1" src="cid:image003.jpg@01D47DB6.BFCA40D0"></p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">So as a start try replacing the cat5 between the Mate3S and the Hub.</p><p class="m-1223607258491492374msoplaintext">Using the silicone grease that comes with a Mate is never a bad idea.</p><p class="m-1223607258491492374msoplaintext">If your customer does not have a cable on hand I would try removing the cable several times perhaps that could help to dislodge any corrosion or dust on the connections.</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">I hope this helps.</p><p class="m-1223607258491492374msoplaintext">Take Care All</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">-----Original Message-----</p><p class="m-1223607258491492374msoplaintext">From: RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>> On Behalf Of jay</p><p class="m-1223607258491492374msoplaintext">Sent: Friday, November 16, 2018 8:05 AM</p><p class="m-1223607258491492374msoplaintext">To: RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>></p><p class="m-1223607258491492374msoplaintext">Subject: [RE-wrenches] mate 3s locking</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or requests for sensitive information to the Help Desk. ** ________________________________</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">HI All,</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">I\u2019m wondering if anyone else is having mate 3s locking up problems?</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">I\u2019ve got 2 systems that have had this happen.</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">One is a big system ( 2 radians and 5 CC). Of course its a long ways away and no there isn\u2019t internet so no OpticsRE.</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">Its been reprogramed with latest REV firmware. No change.</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">thx</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">jay</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">peltz power</p><p class="m-1223607258491492374msoplaintext">_______________________________________________</p><p class="m-1223607258491492374msoplaintext">List sponsored by Redwood Alliance</p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a></p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">Change listserver email address & settings:</p><p class="m-1223607258491492374msoplaintext"><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a></p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" target="_blank">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a></p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">List rules & etiquette:</p><p class="m-1223607258491492374msoplaintext"><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank">www.re-wrenches.org/etiquette.htm</a></p><p class="m-1223607258491492374msoplaintext"> </p><p class="m-1223607258491492374msoplaintext">Check out or update participant bios:</p><p class="m-1223607258491492374msoplaintext"><a href="http://www.members.re-wrenches.org" target="_blank">www.members.re-wrenches.org</a></p><p class="m-1223607258491492374msoplaintext"> </p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt">_______________________________________________<br>List sponsored by Redwood Alliance<br><br>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank">RE-wrenches@lists.re-wrenches.org</a><br><br>Change listserver email address & settings:<br><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" target="_blank">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br><br>List rules & etiquette:<br><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank">www.re-wrenches.org/etiquette.htm</a><br><br>Check out or update participant bios:<br><a href="http://www.members.re-wrenches.org" target="_blank">www.members.re-wrenches.org</a></p></blockquote></div><p class="MsoNormal"><br clear="all"></p><div><p class="MsoNormal"> </p></div><p class="MsoNormal">-- </p><div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><p class="MsoNormal" style="margin-bottom:12.0pt">Mac Lewis<b><span style="font-family:"Arial","sans-serif";color:#ff9900"></span></b></p><p><span style="color:#305a78">"Yo solo sé que no sé nada." </span><b><span style="color:#686868">-Sócrates</span></b><b><span style="font-family:"Arial","sans-serif";color:#ff9900"></span></b></p></div></div></body></html>