<p>Jay,</p>
<p>Is there cell? If so use a cradlepoint. I do this with combox and it is very reliable. A bit slow but I can change anything in the system. I have not tried it with Outback<img title="Wink" src="cid:smiley-wink.gif@sti.net" alt="Wink" border="0" /></p>
<pre><strong><span>Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" target="_blank">http://members.sti.net/offgridsolar/</a>
e-mail <a href="mailto:offgridsolar@sti.net">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
<p>On Fri, 16 Nov 2018 19:39:26 -0800, Jay <jay.peltz@gmail.com> wrote:</p>
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<div dir="ltr">Hi william</div>
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<div dir="ltr">Very tech fix with the relay!</div>
<div dir="ltr"> </div>
<div dir="ltr">Fortunately or unfortunately there is no reliable web at the location but someone who manually checks things. </div>
<div dir="ltr"> </div>
<div dir="ltr">Yes the 3s still has some of the same problems </div>
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<div dir="ltr">Thx</div>
<div dir="ltr">Jay</div>
<div dir="ltr">Peltz power. </div>
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<div dir="ltr"><br />On Nov 16, 2018, at 2:14 PM, William Miller <<a href="mailto:william@millersolar.com">william@millersolar.com</a>> wrote:<br /><br /></div>
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<p class="MsoNormal"><span style="font-size: 12.0pt;">Jay:</span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;">I have problems with all of my Mate3 and 3s controllers locking up. So much so that I have implemented the following steps:</span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
<p class="MsoListParagraph" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt;"> </span></span></span><span style="font-size: 12.0pt;">For most installations I leave the hub wire cover off and label the Mate lead. Clients are instructed to unplug and re-plug the Cat5 lead whenever the Mate locks up.</span></p>
<p class="MsoListParagraph" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt;"> </span></span></span><span style="font-size: 12.0pt;">On one installation I have a Control By Web unit ping both Mate3 units every 5 minutes. If either fails to respond after 3 attempts, a relay opens and closes the Orange/white leads which power cycles the Mates. </span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;">Locking up of Mates is a fact of life with Outback equipment. I love the equipment and I hate the equipment.</span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;">William</span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10.0pt;"><br />Lic 773985<br /><a href="http://www.millersolar.com/"><span style="color: blue;">millersolar.com</span></a><br />805-438-5600</span></p>
</div>
<p class="MsoNormal"><span style="font-size: 12.0pt;"> </span></p>
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<p class="MsoNormal"><strong><span style="font-size: 10.0pt;">From:</span></strong><span style="font-size: 10.0pt;"> RE-wrenches [mailto:<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a>] <strong>On Behalf Of </strong>Lones Tuss<br /><strong>Sent:</strong> Friday, November 16, 2018 12:42 PM<br /><strong>To:</strong> RE-wrenches<br /><strong>Subject:</strong> Re: [RE-wrenches] mate 3s locking</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoPlainText">Hello All</p>
<p class="MsoPlainText">And</p>
<p class="MsoPlainText">Hello Jay</p>
<p class="MsoPlainText">I just asked the tech support boss on this as I had no idea.</p>
<p class="MsoPlainText">He has a test setup that allows him to switch individuals lines on the cat5 cables.</p>
<p class="MsoPlainText">We can duplicate Jay's screen shot below by opening the some of the lines to the cat 5 cable.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">So as a start try replacing the cat5 between the Mate3S and the Hub.</p>
<p class="MsoPlainText">Using the silicone grease that comes with a Mate is never a bad idea.</p>
<p class="MsoPlainText">If your customer does not have a cable on hand I would try removing the cable several times perhaps that could help to dislodge any corrosion or dust on the connections.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">I hope this helps.</p>
<p class="MsoPlainText">Take Care All</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">-----Original Message-----</p>
<p class="MsoPlainText">From: RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a>> On Behalf Of jay</p>
<p class="MsoPlainText">Sent: Friday, November 16, 2018 8:05 AM</p>
<p class="MsoPlainText">To: RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>></p>
<p class="MsoPlainText">Subject: [RE-wrenches] mate 3s locking</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or requests for sensitive information to the Help Desk. ** ________________________________</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">HI All,</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">I'm wondering if anyone else is having mate 3s locking up problems?</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">I've got 2 systems that have had this happen.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">One is a big system ( 2 radians and 5 CC). Of course its a long ways away and no there isn't internet so no OpticsRE.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Its been reprogramed with latest REV firmware. No change.</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">thx</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">jay</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">peltz power</p>
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<pre> </pre>
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