<div dir="ltr">Outback has been good at sending a crossover replacement, meaning the new one arrives then you send back the old one. The MATE3 has problems, I have replaced one twice.</div><br><div class="gmail_quote"><div dir="ltr">On Wed, Oct 10, 2018 at 9:30 PM Jay &lt;<a href="mailto:jay.peltz@gmail.com">jay.peltz@gmail.com</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div dir="ltr"></div><div dir="ltr">Hi Dana,</div><div dir="ltr"><br></div><div dir="ltr">If you look at the graphs, are they smooth or really kind of unclear ?</div><div dir="ltr"><br></div><div dir="ltr">How often do you clear the internal data?</div><div dir="ltr"><br></div><div dir="ltr">The mate 3 has a fatal flaw. Th internal data will over write code once memory is full.</div><div dir="ltr"><br></div><div dir="ltr">One indicator is locking up, another is the graphs looking unclear. </div><div dir="ltr"><br></div><div dir="ltr">It\u2019s recommended to clear it at least every 6 months. </div><div dir="ltr"><br></div><div dir="ltr">And even with current firmware and clearing memory, I still see it happen. </div><div dir="ltr"><br></div><div dir="ltr">Jay</div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br>On Oct 10, 2018, at 4:51 PM, Dana &lt;<a href="mailto:Dana@solarwork.com" target="_blank">Dana@solarwork.com</a>&gt; wrote:<br><br></div><blockquote type="cite"><div dir="ltr"><div class="m_-6693158685396253142WordSection1"><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;">My learned fellow Sparkies,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;">I have at home off-grid Radian with Mate 3 monitor. Periodically &amp; randomly my Mate 3 blanks out and requires a reboot (un-plug / re-plug). While this is not such a big deal to address, the total loss of ALL the performance &amp; usage data is really concerning in the event that I need the data for a T/S.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;">I have not called OB as there is no cell service at or near the system and to do so is a huge time killer back &amp; forth &amp; waiting to check again. I am convinced the brain trust here is the answer.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;">Has anyone else experienced this?<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;">Any remedial action to correct this issue?<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;">Let me know &amp; thanks.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;;color:#002060">----------------------------------------------------------------------------<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;;color:black">Dana Orzel                                           NABCEP # 051112-136</span><span style="font-size:10.0pt"> <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;;color:black">Cell -<b> </b>208.721.7003                     Email - </span><span style="font-size:10.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;"><a href="mailto:dana@solarwork.com" target="_blank"><span style="color:windowtext;text-decoration:none">dana@solarwork.com</span></a></span><span style="font-size:10.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;;color:black"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Century Gothic&quot;,&quot;sans-serif&quot;;color:black">Great Solar Works, Idaho Inc                    </span><span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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Chris Mason<div><div style="color:rgb(136,136,136)"><span style="font-size:13px">NABCEP Certified Solar PV Installer\u2122</span></div><div style="color:rgb(136,136,136)"><span style="color:rgb(34,34,34)">Solar Design Engineer</span></div><div style="color:rgb(136,136,136)"><span style="font-size:13px">Generac Generators Industrial technician</span></div></div><div style="color:rgb(136,136,136)"><span style="font-size:13px"><br></span></div><div><a href="http://www.cometenergysystems.com" target="_blank">www.cometsolar.com</a></div><div>264.235.5670</div><div>869.662.5670</div><div>Skype: netconcepts</div></div></div>