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<p><font face="Verdana">Nick Soleil, C<font face="Verdana">an you
please email me? I hav been <font face="Verdana">em<font
face="Verdana">ailing </font></font></font></font><font
face="Verdana"><font face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font
face="Verdana">(3 times)</font></font></font></font></font>
Enphase about a mis<font face="Verdana">take I bel<font
face="Verdana">ieve in the IQ6 manual, and I have not
received any response. The issue centers around what <font
face="Verdana">takes the inverter off line. It says
pha<font face="Verdana">se to phase<font
face="Verdana">, but our rece<font
face="Verdana">nt experience is pha<font
face="Verdana">se to neutral. <font
face="Verdana">The local utility's
transformer's se<font face="Verdana">condary
winding was be<font face="Verdana">gin<font
face="Verdana">ing to fail. It blew
t<font face="Verdana">he OCPD<font
face="Verdana">. <font
face="Verdana">T</font></font>he
utility replaced the fuse,
measured only phase to phase and
thought every<font face="Verdana">th<font
face="Verdana">ing was back in
working order. We measured pha<font
face="Verdana">se to neutral
and let <font
face="Verdana">them know
of the problem. <font
face="Verdana">According
to what I can find, the
IQ<font face="Verdana">6
should have still
operated on<font
face="Verdana"> the
p<font
face="Verdana">hase
to phase voltage
it was seeing, but
all 26 IQ6<font
face="Verdana">s
went of line. <br>
</font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></p>
<p><font face="Verdana"><font face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font
face="Verdana"><font face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana"><font
face="Verdana">Thank
you, Chris</font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font></font><br>
</p>
<br>
<div class="moz-cite-prefix">On 6/14/2018 1:28 PM, Chris Schaefer
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAFOvL0bW7J31L+OUik+cRfLUaCXfOfn_JCVeb9s6SR_W2dLY4Q@mail.gmail.com">
<div dir="ltr">Roy,
<div><br>
</div>
<div>Nick Soleil is on the wrenches list and is employed by
Enphase.</div>
<div><br>
</div>
<div>Christopher Schaefer</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Wed, Jun 13, 2018 at 2:58 PM,
MDElectricSolar <span dir="ltr"><<a
href="mailto:mdelectricsolar@gmail.com" target="_blank"
moz-do-not-send="true">mdelectricsolar@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">
<div class="gmail_default" style="font-size:small">707-763-4784</div>
</div>
<div class="HOEnZb">
<div class="h5"><br>
<div class="gmail_quote">
<div dir="ltr">On Wed, Jun 13, 2018 at 10:29 AM Roy
Butler <<a
href="mailto:roy@four-winds-energy.com"
target="_blank" moz-do-not-send="true">roy@four-winds-energy.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">Does
anyone have contact information for Enphase Tech
Support?<br>
<br>
Thanks in advance!<br>
<br>
-- <br>
Roy Butler<br>
Four Winds Renewable Energy, LLC<br>
8902 Route 46, Arkport, NY 14807<br>
607-324-9747 <a
href="http://www.four-winds-energy.com"
rel="noreferrer" target="_blank"
moz-do-not-send="true">www.four-winds-energy.com</a><br>
<br>
Check out the Annual Small Wind Conference<br>
A Gathering of Installers, Manufacturers, Dealers,
& Distributors<br>
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rel="noreferrer" target="_blank"
moz-do-not-send="true">www.smallwindconference.com</a><br>
<br>
Although no trees were killed in the sending of this
message,<br>
a large number of electrons were terribly
inconvenienced.<br>
<br>
<br>
<br>
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<span class="HOEnZb"><font color="#888888">-- <br>
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-- <br>
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<p style="text-align:center"><span
style="font-size:10pt;color:rgb(31,73,125)"><font
face="Arial, sans-serif">Chris Schaefer\u2019s<br>
</font></span><a
href="http:www.solarandwindfx.com"
style="font-size:12.8px" target="_blank"
moz-do-not-send="true"><img
src="http://www.solarandwindfx.com/wp-content/uploads/2015/01/Solar-Wind-FX-Logo.png"
style="color:rgb(31,73,125);font-family:Arial,sans-serif;font-size:10pt"
moz-do-not-send="true" height="40" width="200"></a><br>
<i><span
style="font-family:Arial,sans-serif;color:rgb(31,73,125)"><span
style="font-size:9pt">Tel/Fax
585-229-2083 or Cell 585-748-1870 </span><span
style="font-size:12px"><br>
</span></span></i><i style="font-size:12.8px"><span
style="font-size:10pt"><font color="#1f497d"><font
face="Arial, sans-serif">5115
South Hill Road ~ Canandaigua New York
14424<br>
</font></font></span></i><i
style="font-size:12.8px"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a
href="http://www.solarandwindfx.com"
target="_blank" moz-do-not-send="true"><span
style="color:blue">www.solarandwindfx.com</span></a>
~ E-mail: <span style="color:blue"><a
href="mailto:chris@solarandwindfx.com"
target="_blank" moz-do-not-send="true">chris@solarandwindfx.com</a></span></span></i></p>
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<p style="text-align:center"><span
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Thomas
Jefferson,
the author of our great Constitution, once said,
"democracy" will
cease to exist when you take away from those who
are willing to work and give
to those who would not."</span><span
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