<html><head><meta http-equiv="content-type" content="text/html; charset=us-ascii"></head><body dir="auto"><div></div><div><img src="cid:B1DC9461-8996-4ECD-8547-B7BDB294B107" alt="image1.jpeg" id="B1DC9461-8996-4ECD-8547-B7BDB294B107"></div><div>One year old. Well looked after system. <br>On May 10, 2018, at 1:42 PM, Starlight Solar Power Systems <<a href="mailto:larry@starlightsolar.com">larry@starlightsolar.com</a>> wrote:<br><br></div><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html charset=us-ascii">Wrenches, <div class=""><br class=""></div><div class="">Attached is a photo of my first thermal runaway event after 17 years and thousands of battery systems installed. These were in an RV. I checked every charge source and all are within specified charging parameters. No cause found. The owner is a single elderly lady that uses very little power in her RV and spend most of the time on shore power. She reported that the batteries were dead when she unplugged from shore power. This was i the 23rd month after installation. </div><div class=""><br class=""></div><div class="">After I reported this to my Fullriver distributor, they told me that another set of DC400-6 had melted down just 1 month earlier and that they had fused together just like these. That is extreme heat. It is too peculiar to know of two similar events. This meltdown happened within the 2 year warranty period but my customer could not come back to us for another 3 months beyond the warranty period. Fullriver would not allow anything towards replacement do to the reporting date being grater than 24 months.</div><div class=""><br class=""></div><div class="">I would like to know has anyone else had a similar failure with Rolls or Fullriver AGM batteries, specifically L16 size.</div><div class=""><br class=""></div><div class=""><div class=""><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><span style="orphans: 2; widows: 2;" class="">Thank you,</span><br style="orphans: 2; widows: 2;" class=""><br style="orphans: 2; widows: 2;" class=""><span style="orphans: 2; widows: 2;" class="">Larry Crutcher</span><br style="orphans: 2; widows: 2;" class=""><span style="orphans: 2; widows: 2;" class="">Starlight Solar Power Systems</span><br style="orphans: 2; widows: 2;" class=""></div></div></div><br class="Apple-interchange-newline"></div><br class="Apple-interchange-newline" style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class="Apple-interchange-newline">
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