<div dir="ltr">Larry, <div><br></div><div>Do you have any pic's of them installed? </div><div><br></div><div>That would help a lot in getting an idea of how/why these failed. <br><br>I do have two questions for you... <br><br></div><div>Were there tie down straps over the tops of the batteries? </div><div><br></div><div>Where was the temp sensor? </div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div style="float:left;padding:1px 10px 0 0"><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"></a><a href="http://www.rollsbattery.com" target="_blank"><img src="https://i.imgur.com/uXcqgyz.png" alt="" style="padding:3px 0px 0px 10px;float:left;margin-right:10px;width:98px;height:115px"></a><div style="font-style:normal;font-variant:normal;font-weight:bold;font-stretch:normal;font-size:14px;line-height:20px;font-family:Arial,Helvetica,sans-serif;margin:0px"><font color="#bb1a1d">Steve Higgins \u22c5
</font><span style="color:rgb(64,64,64);font-size:12px">Technical Services Manager</span>
</div>
<div style="font-style:normal;font-variant:normal;font-weight:bold;font-stretch:normal;font-size:12px;line-height:20px;font-family:Arial,Helvetica,sans-serif;margin:0px"><font color="#bb1a1d">
t</font><span style="color:rgb(184,39,106)">
<span style="font-weight:normal;color:#404040">+1.902.597.4020</span> </span><font color="#bb1a1d">m</font>
<span style="color:rgb(64,64,64);font-weight:normal">+1.206.790.5840</span></div><div style="font-style:normal;font-variant:normal;font-stretch:normal;font-size:12px;line-height:20px;font-family:Arial,Helvetica,sans-serif;margin:0px"><font style="font-weight:bold" color="#bb1a1d">f</font><font color="#cf1d0c" style="font-weight:bold"> </font>+1.902.597.8447 <font style="font-size:12px;font-weight:bold" color="#bb1a1d">e</font><span style="font-size:12px">
</span><span style="font-size:12px"><a href="mailto:steve@surrette.com" style="color:rgb(64,64,64);text-decoration:none" target="_blank">steve@surrette.com</a></span></div>
<div style="padding-top:8px">
<a href="#UNIQUE_ID_SafeHtmlFilter_" style="margin-right:5px"></a><a href="http://www.facebook.com/RollsBattery" target="_blank"></a><a href="http://www.facebook.com/RollsBattery" target="_blank"><img src="http://cdn3.iconfinder.com/data/icons/free-social-icons/67/facebook_square_gray-24.png" alt="" style="border:none"></a>
<a style="margin-right:5px"></a><a href="http://www.twitter.com/RollsBattery" target="_blank"><img src="http://cdn3.iconfinder.com/data/icons/free-social-icons/67/twitter_square_gray-24.png" alt="" style="border:none"></a> <a style="margin-right:5px"></a><a href="https://www.youtube.com/user/RollsBattery" target="_blank"><img src="http://cdn3.iconfinder.com/data/icons/free-social-icons/67/youtube_square_gray-24.png" alt="" style="border:none"></a>
<a style="margin-right:5px"></a><a href="https://www.linkedin.com/company/rolls-battery-engineering" target="_blank"><img src="http://cdn3.iconfinder.com/data/icons/free-social-icons/67/linkedin_square_gray-24.png" alt="" style="border:none"></a><a style="margin-right:5px"></a><a href="http://www.instagram.com/RollsBattery" target="_blank"></a><a href="http://www.instagram.com/RollsBattery" target="_blank"></a><a href="http://www.instagram.com/RollsBattery" target="_blank"><img src="https://cdn3.iconfinder.com/data/icons/free-social-icons/67/instagram_square-24.png" style="margin-left:4px"></a><div style="padding-top:0px;max-width:450px"><hr><div style="padding-top:0px;max-width:450px"><span style="color:rgb(153,153,153);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:10px">CONFIDENTIALITY: </span><span style="color:rgb(153,153,153);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:14px">The information transmitted herein is intended only for the addressee and may contain confidential, proprietary and/or privileged material. Any unauthorized review, distribution or other use of or the taking of any action in reliance upon this information is prohibited. If you receive this email in error, please contact the sender and delete or destroy this message and all copies.</span></div><hr></div><table></table></div></div></div></div>
<br><div class="gmail_quote">On Thu, May 10, 2018 at 1:42 PM, Starlight Solar Power Systems <span dir="ltr"><<a href="mailto:larry@starlightsolar.com" target="_blank">larry@starlightsolar.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Wrenches, <div><br></div><div>Attached is a photo of my first thermal runaway event after 17 years and thousands of battery systems installed. These were in an RV. I checked every charge source and all are within specified charging parameters. No cause found. The owner is a single elderly lady that uses very little power in her RV and spend most of the time on shore power. She reported that the batteries were dead when she unplugged from shore power. This was i the 23rd month after installation. </div><div><br></div><div>After I reported this to my Fullriver distributor, they told me that another set of DC400-6 had melted down just 1 month earlier and that they had fused together just like these. That is extreme heat. It is too peculiar to know of two similar events. This meltdown happened within the 2 year warranty period but my customer could not come back to us for another 3 months beyond the warranty period. Fullriver would not allow anything towards replacement do to the reporting date being grater than 24 months.</div><div><br></div><div>I would like to know has anyone else had a similar failure with Rolls or Fullriver AGM batteries, specifically L16 size.</div><div><br></div><div><div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:14px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word"><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word"><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word"><div><span>Thank you,</span><br><br><span>Larry Crutcher</span><br><span>Starlight Solar Power Systems</span><br></div></div></div><br class="m_8954721699488226162Apple-interchange-newline"></div><br class="m_8954721699488226162Apple-interchange-newline" style="color:rgb(0,0,0);font-family:Helvetica;font-size:14px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br class="m_8954721699488226162Apple-interchange-newline">
</div>
<img id="m_8954721699488226162FAA4D70E-4B89-40DA-A05E-6B2447ADFA80" height="480" width="640" src="cid:68DEB4AC-B168-4FD5-96AD-FCEACAC30608"></div></div><br>______________________________<wbr>_________________<br>
List sponsored by Redwood Alliance<br>
<br>
List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.<wbr>org</a><br>
<br>
Change listserver email address & settings:<br>
<a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" rel="noreferrer" target="_blank">http://lists.re-wrenches.org/<wbr>options.cgi/re-wrenches-re-<wbr>wrenches.org</a><br>
<br>
List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" rel="noreferrer" target="_blank">http://www.mail-archive.com/<wbr>re-wrenches@lists.re-wrenches.<wbr>org/maillist.html</a><br>
<br>
List rules & etiquette:<br>
<a href="http://www.re-wrenches.org/etiquette.htm" rel="noreferrer" target="_blank">www.re-wrenches.org/etiquette.<wbr>htm</a><br>
<br>
Check out or update participant bios:<br>
<a href="http://www.members.re-wrenches.org" rel="noreferrer" target="_blank">www.members.re-wrenches.org</a><br>
<br>
<br></blockquote></div><br></div>