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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-NZ link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi All,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> Although using a different version of the VFXR (3024E) I have also had issues with a factory supplied FP2 system which is now resolved. Random shutdowns of the slave inverter which would indicate “firmware versions different” and eventually lock up and revert to Boot Load mode. Required a firmware upload direct from the Mate to the inverter, would not work via Hub! I was told it was a firmware issue but later, from a different tech support, that it was a comms board issue which has now been resolved with a complete redesign of the board in question. Total of 5x 6hour round trips to sort out!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>My problem was fixed by retrofitting some VFX3024E’s, fortunately an off-grid system so no need for the grid capability.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cheers,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Bruce Geddes<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>PowerOn<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> RE-wrenches [mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>Ray<br><b>Sent:</b> Thursday, 4 May 2017 7:55 a.m.<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] Outback VFXR3648 failures<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p>I had all kinds of trouble with the one and only VFXR system I did last summer. Every morning when the system would try to sell back, one inverter would drop, which meant half the critical loads all got dropped too. Considering the idea behind all the money for GTB is to keep those loads up no matter what, we as an industry looked very bad. A firmware update a couple months later finally fixed the problem, but in the mean time I had Outback Tech support trying to blame my wiring for the problems.<o:p></o:p></p><p>I had so many call backs due to this, along with Midnite "Rapid Shutdown" issues, that I'm very hesitant to even take on anymore backup power systems. I actually talk most people out of it right now. If you already have 99+% power availability, its going to be hard to improve that. More likely, as in our case, we are decreasing the up time not improving it, and the customer is paying tens of thousands for that down grade. <o:p></o:p></p><p>I'm just too honest to promote GTB right now, especially with Tesla's disinformation campaign that makes people think they can backup their entire house for any outage for $5k. I was doing backup systems before we were even allowed to grid tie in the 90s, so I consider our current state of the art to be in total disarray: <o:p></o:p></p><p>shameful over promotion coupled with dangerous under performance. <o:p></o:p></p><pre>R. Ray Walters<o:p></o:p></pre><pre>Chief Technical Officer, RemoteSolar.com<o:p></o:p></pre><pre>BS Mech Engineering, 1988<o:p></o:p></pre><pre>Former NABCEP Certified, 2004-2016<o:p></o:p></pre><pre>Licensed Master ELectrician, Colorado<o:p></o:p></pre><pre>303 505-8760<o:p></o:p></pre><div><p class=MsoNormal>On 5/3/17 12:51 PM, Starlight Solar Power Systems wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Battery Wrenches, <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>We designed a mobile power system with 6 Outback VFXR3648 inverters stacked for 240 split phase. The battery system is a 20kWh lithium ion. So far, 2 FET boards have failed and the customer called today with another failure. Outback said they had an early problem with these. I want to know if anyone else is having issues with these and is the problem really fixed before I quote another one.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><div><div><div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif"'><br>Thank you,<br><br>Larry Crutcher<br>Starlight Solar Power Systems<br>(928) 342-9103<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br><br><br><o:p></o:p></p><pre>_______________________________________________<o:p></o:p></pre><pre>List sponsored by Redwood Alliance<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Change listserver email address & settings:<o:p></o:p></pre><pre><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>List rules & etiquette:<o:p></o:p></pre><pre><a href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Check out or update participant bios:<o:p></o:p></pre><pre><a href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><o:p></o:p></pre><pre><o:p> </o:p></pre></blockquote><p class=MsoNormal><o:p> </o:p></p><div id=DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=1 cellpadding=0 style='border:none;border-top:solid #D3D4DE 1.0pt'><tr><td width=55 style='width:41.25pt;border:none;padding:9.75pt .75pt .75pt .75pt'><p class=MsoNormal><a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" target="_blank"><span style='border:solid windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=46 height=29 id="Picture_x0020_1" src="cid:image001.jpg@01D2C4E3.628CCA60" alt="Description: Image removed by sender."></span></a><o:p></o:p></p></td><td width=470 style='width:352.5pt;border:none;padding:9.0pt .75pt .75pt .75pt'><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#41424E'>Virus-free. <a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" target="_blank"><span style='color:#4453EA'>www.avg.com</span></a> <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='color:windowtext'><o:p> </o:p></span></p></div></div></body></html>