<font size=2 face="sans-serif">Hi:</font>
<br>
<br><font size=2 face="sans-serif">The Solar Group of Schneider now has
our own website, under our direct control, where we can effectively manage
solar product info. On the website you will find FAQ's and info on
how to contact Tech Support as well as all the other info about our products.
Here's the Tech Support Contact info and FAQ link for our website.</font>
<br>
<br><img src=cid:_1_0D3076D80D2C59000068DAAF88257D6C>
<br>
<br><a href="http://solar.schneider-electric.com/faq/"><font size=2 color=blue face="sans-serif">http://solar.schneider-electric.com/faq/</font></a>
<br>
<br><font size=2 face="sans-serif">I'm personally disappointed that you
have had trouble getting through to tech support. Please let me know
if you used the contact phone and e-mail above and let me know when the
tardy/poor support occurred. I will pass the message that we need
to do better to the right people.</font>
<br>
<br><font size=2 face="sans-serif">JARMO<br>
</font><font size=3 color=#008000>_____________________________________________________________________________________</font><font size=3>
<br>
</font><font size=1 face="Arial"><b><br>
Jarmo Venalainen</b> | </font><font size=1 color=#008000 face="Arial"><b>
Schneider Electric </b></font><font size=1 face="Arial"><b> | Solar
Business</b> | <b>CANADA</b> | <b>Training &
Development Specialist - Senior</b> <b><br>
Phone:</b> +604-422-2528 | <b>Fax:</b> +604-420-1591 |
<b>Mobile:</b> +604-505-0291 <b><br>
Email:</b> </font><a href="mailto:jarmo.venalainen@schneider-electric.com"><font size=1 color=blue face="Arial"><u>jarmo.venalainen@schneider-electric.com</u></font></a><font size=1 face="Arial">
| <b>Site:</b></font><a href=http://www.sesolar.com/ target=_blank><font size=1 color=blue face="Arial"><u>
www.SEsolar.com</u></font></a><font size=1 face="Arial"> |
<b>Address:</b> 3700 Gilmore Way, Burnaby, BC V5G4M1 <br>
</font><font size=1 color=blue face="Arial"><u><br>
</u></font><a href="http:// www.sesolar.com/"><img src=cid:_2_0D30A2600D30AEE80068DAAF88257D6C></a><font size=1 face="Arial"><br>
*** Please consider the environment before printing this e-mail</font><font size=3>
<br>
</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">From:</font>
<td><font size=1 face="sans-serif">penobscotsolar@midmaine.com</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font>
<td><font size=1 face="sans-serif">"RE-wrenches" <re-wrenches@lists.re-wrenches.org>,
</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font>
<td><font size=1 face="sans-serif">10/09/2014 11:23 AM</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font>
<td><font size=1 face="sans-serif">[RE-wrenches] Schneider Technical Support</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Sent by:</font>
<td><font size=1 face="sans-serif">"RE-wrenches" <re-wrenches-bounces@lists.re-wrenches.org></font></table>
<br>
<hr noshade>
<br>
<br>
<br><tt><font size=2>Does anyone have a number for Schneider's solar tech
support? It seems<br>
impossible to reach people there with a direct question, without having
to<br>
send an email and wait by a phone....something it is hard to do and make<br>
money at the same time.<br>
<br>
Thanks,<br>
Daryl DeJoy<br>
NABCEP Certified PV installer<br>
Penobscot Solar Design<br>
<br>
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