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Friends:<br><br>
I am seriously disappointed at the lack of informational support some
manufacturer's provide on legacy equipment. Two I am thinking of
are Xantrex and Solar World. There is no on-line documentation of
discontinued products for these two companies. It is as if these
products do not exist anymore. Some Xantrex and Solar World
products were well built and continue to exist in the world. Us
wrenches need to have ready knowledge of this equipment to keep systems
running as part of our livelihood.<br><br>
This is emblematic of a larger attitude in the solar industry.
Manufacturers seem focused only on bringing out new products and
discontinuing old ones. The bottom line seems to be the only
focus.<br><br>
Maintaining PDFs of out-of-production equipment on a web site seems like
an extremely modest commitment in resources yet many companies can not be
bothered. This is frustrating.<br><br>
While I'm on my soap box, I am also frustrated by this endless quest to
introduce new modules or just new frames. The new Solar World SW
plus (yes, add this recycled model number to the general industry
confusion) is apparently electrically identical to the plain old SW
module. But it won't fit onto the old racking. Woe be it to
any of you if you have racking in stock or want to replace a damaged
module.<br><br>
We need regulatory standards similar to the automobile industry. If
a product is put on the market, spares should be required to be kept in
stock for 7 years after the product is discontinued. Write your
congress person!<br><br>
Manufacturer's representatives on this forum should report immediately to
your management with a proposal to put data on our web sites.<br><br>
William Miller<br><br>
<br>
<x-sigsep><p></x-sigsep>
<font size=3>William Miller <br>
Miller Solar<br>
Voice :805-438-5600<br>
email: william@millersolar.com<br>
<a href="http://millersolar.com/" eudora="autourl">http://millersolar.com<br>
</a>License No. C-10-773985<br>
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