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Colleagues:<br><br>
As you may recall, I have a client experiencing intermittent generator
auto start issues. The residence is a weekend rental, so manual gen
start is not possible -- I can not train every tenant.<br><br>
There are reportedly some problems with older Mates in this regard.
Outback tech support gave me a very specific description of the problem:
when switching from manual generator to auto generator run, the bulk
timer sometimes does not reset. This means that at the next
automatic generator start, the bulk timer starts at zero, resulting in a
very short generator run time. This bug is fixed as of version 4.1.6, the
latest version.<br><br>
I drove the two hours to Big Sur yesterday with a newly rebuilt
Mate. I found that the existing Mate had 4.1.6 firmware, so the
problem I have must not be caused by the acknowledged bug. I found
an AGS Error displayed. I ran the Mate thorough all of it's paces
and found absolutely no problems.<br><br>
I did have a report that the generator displayed an error code the first
time this happened, but not the second. This causes me to suspect
the generator, but I have no proof.<br><br>
I left a four channel data acquisition system monitoring: battery
voltage, generator start signal, generator AC and inverter AC. If
the problem happens again, I should be able to isolate the cause between
either the Outback or the generator.<br><br>
I think this is a very important issue because anyone with an Outback
system and a generator needs to know if they can trust an Outback system
to start a generator reliably. No one on this list has been able to
say with certainty why their particular Outback would not reliably start
a generator.<br><br>
I will report back when I learn something new.<br><br>
William<br><br>
<br><br>
<br>
<x-sigsep><p></x-sigsep>
<font size=3><u>Please note new e-mail address and domain:<br><br>
</u>William Miller <br>
Miller Solar<br>
Voice :805-438-5600<br>
email: william@millersolar.com<br>
<a href="http://millersolar.com/" eudora="autourl">http://millersolar.com<br>
</a>License No. C-10-773985<br>
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