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From: "Peter Parrish" <peter.parrish@calsolareng.com>
To: "'RE-wrenches'" <re-wrenches@lists.re-wrenches.org>
Date: Fri, 19 Jun 2009 10:35:26 -0700
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Subject: Re: [RE-wrenches] Enphase Recall?
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Mr. Welch et al,

 

I am personally embarrassed by this thread. First, it is at its best rumor
mongering. Don't get me wrong, a little mongering often is the first step in
teasing out the truth. So, we need to quickly move from mongering to the
facts.

 

What really bothers me is Marv's participation. Marv works for EnPhase and
therefore is biased. Is he otherwise qualified to be on this list?

 

Let me parse one of his statements (see below). Remember, we are talking
about a possible "recall". Marv uses his post to prattle on about:

 

"Demand has far exceeded our expectations.  This has led to challenges with
product availability which may have resulted in misinformation in the
field." 

 

The first sentence is a bit of well crafted propaganda. The first problem
EnPhase had is that they discontinued one product, without sufficient notice
to their supply chain. This resulted in unfulfilled orders, sore
distributors, aggravated installers and irate customers. As to
"expectations" we can only guess whether the statement is factual, as we are
not privy to EnPhase's expectations.

 

The second statement about [demand exceeding expectations leading to]
"challenges with product availability" is also misleading. Lack of [new]
product availability was a consequence to a problematic transition to a
contract manufacturer. So Enphase could not longer deliver the old product
and was not able to deliver the new product either. Under the circumstances,
they couldn't fulfill a single order.

 

Finally, if Marv is talking about a "recall" being "misinformation in the
field", he may be correct in so stating. But that's about it.

 

I honestly don't know if we can filter marketing (i.e. propaganda)
statements from manufacturer representatives, Michael Welch's job is tough
enough. So if Marv and others are qualified to post self-serving statements
about their Company's products, maybe all we can do is to comment on them
when we read them.

 

Is anyone as bothered about this as I am?

 

- Peter

 

 

Peter T. Parrish, Ph.D., President
California Solar Engineering, Inc.
820 Cynthia Ave., Los Angeles, CA 90065
CA Lic. 854779, NABCEP Cert. 031806-26
peter.parrish@calsolareng.com  
Ph 323-258-8883, Mobile 323-839-6108, Fax 323-258-8885


 

  _____  

From: re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] On Behalf Of August Goers
Sent: Friday, June 19, 2009 7:49 AM
To: 'RE-wrenches'
Subject: Re: [RE-wrenches] Enphase Recall?

 

Marv,

 

Thanks for giving a definitive answer. -August

 

August Goers

 

Luminalt Energy Corporation

O:  415.564.7652

M:  415.559.1525

F:   650.244.9167

www.luminalt.com <http://www.luminalt.com/> 

august@luminalt.com

 

  _____  

From: re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] On Behalf Of Marv Dargatz
Sent: Thursday, June 18, 2009 9:32 AM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase Recall?

 

Wrenches,

There is NO RECALL of any Enphase products.  There has NEVER been a recall
of any Enphase product.

Demand has far exceeded our expectations.  This has led to challenges with
product availability which may have resulted in misinformation in the field.

Ramping up production is our number one priority.  However, we refuse to
compromise product quality. We insist that all products delivered continue
to meet our stringent quality standards.

We really appreciate your support and continued understanding as we work
through these temporary supply issues.

See Ya!
 
Marv
Enphase Energy
707 763-4784 x7016



August Goers wrote: 

Hi Wrenches,
 
I was at an inspection yesterday and the inspector asked me if we were
installing Enphase inverters. I told him that we have not to date - we're
waiting for a couple of years of solid performance history.
 
Anyway, he mentioned that he had heard that a batch of already installed
Enphase inverters was being recalled. I certainly don't want to start rumors
but I thought I'd see if any of you have more information in this case. I
have no idea if what he said is true or not.
 
Best,
 
August
 
_______________________________________________
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<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Mr. Welch et al,</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I am personally embarrassed by this
thread. First, it is at its best rumor mongering. Don’t get me =
wrong, a
little mongering often is the first step in teasing out the truth. So, =
we need
to quickly move from mongering to the facts.</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>What really bothers me is =
Marv’s
participation. Marv works for EnPhase and therefore is biased. Is he =
otherwise
qualified to be on this list?</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Let me parse one of his statements =
(see
below). Remember, we are talking about a possible “recall”. =
Marv
uses his post to prattle on about:</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>“</span></font><font size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>Demand =
has far
exceeded our expectations.  This has led to challenges with product
availability which may have resulted in misinformation in the =
field.</span></font><font
size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;
color:navy'>” </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>The first sentence is a bit of well
crafted propaganda. The first problem EnPhase had is that they =
discontinued one
product, without sufficient notice to their supply chain. This resulted =
in unfulfilled
orders, sore distributors, aggravated installers and irate customers. As =
to “expectations”
we can only guess whether the statement is factual, as we are not privy =
to
EnPhase’s expectations.</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>The second statement about [demand
exceeding expectations leading to] “challenges with product =
availability”
is also misleading. Lack of [new] product availability was a consequence =
to a problematic
transition to a contract manufacturer. So Enphase could not longer =
deliver the
old product and was not able to deliver the new product either. Under =
the
circumstances, they couldn’t fulfill a single =
order.</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Finally, if Marv is talking about a =
“recall”
being “misinformation in the field”, he may be correct in so
stating. But that’s about it.</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I honestly don’t know if we =
can
filter marketing (i.e. propaganda) statements from manufacturer
representatives, Michael Welch’s job is tough enough. So if Marv =
and others
are qualified to post self-serving statements about their =
Company’s
products, maybe all we can do is to comment on them when we read =
them.</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Is anyone as bothered about this as =
I am?</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>- Peter</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<div>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> </span></font></p>

<p class=3DMsoNormal><img width=3D67 height=3D80
src=3D"cid:image003.gif@01C9F0C9.4DED9B80" align=3Dleft =
hspace=3D12><font size=3D1><span
style=3D'font-size:9.0pt'>Peter T. Parrish, Ph.D., President<br>
California Solar Engineering, Inc.<br>
820 Cynthia Ave., Los Angeles, CA 90065<br>
CA Lic. 854779, NABCEP Cert. 031806-26<br>
<a =
href=3D"mailto:peter.parrish@calsolareng.com">peter.parrish@calsolareng.c=
om</a> 
<br>
Ph 323-258-8883, Mobile 323-839-6108, Fax
323-258-8885          &=
nbsp;           &n=
bsp;           &nb=
sp;           &nbs=
p;           &nbsp=
;            =
            &=
nbsp;           &n=
bsp;  
</span></font></p>

<p><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt'> </span></font></p>

</div>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
color=3Dblack face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:windowtext'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 color=3Dblack face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight=
:bold'>From:</span></font></b><font
size=3D2 color=3Dblack face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma;
color:windowtext'> re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>August Goers<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, June 19, =
2009 7:49
AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'RE-wrenches'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Re: =
[RE-wrenches] Enphase
Recall?</span></font></p>

</div>

<p class=3DMsoNormal><font size=3D3 color=3D"#000066" face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Marv,</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for giving a definitive =
answer.
-August</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<div>

<p class=3DMsoAutoSig><b><font size=3D2 color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>=
August
Goers</span></font></b></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> </span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>Luminalt Energy =
Corporation</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>O:  =
415.564.7652</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>M:  =
415.559.1525</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>F:   =
650.244.9167</span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><a =
href=3D"http://www.luminalt.com/">www.luminalt.com</a></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#000066" face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><a =
href=3D"mailto:august@luminalt.com">august@luminalt.com</a></span></font>=
</p>

</div>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
color=3Dblack face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:windowtext'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 color=3Dblack face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight=
:bold'>From:</span></font></b><font
size=3D2 color=3Dblack face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma;
color:windowtext'> re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>Marv Dargatz<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, June 18, =
2009 9:32
AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> RE-wrenches<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Re: =
[RE-wrenches] Enphase
Recall?</span></font></p>

</div>

<p class=3DMsoNormal><font size=3D3 color=3D"#000066" face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D3 =
color=3D"#000066"
face=3DVerdana><span =
style=3D'font-size:12.0pt;font-family:Verdana'>Wrenches,<br>
<br>
There is NO RECALL of any Enphase products.  There has NEVER been a =
recall
of any Enphase product.<br>
<br>
Demand has far exceeded our expectations.  This has led to =
challenges with
product availability which may have resulted in misinformation in the =
field.<br>
<br>
Ramping up production is our number one priority.  However, we =
refuse to
compromise product quality. We insist that all products delivered =
continue to
meet our stringent quality standards.<br>
<br>
We really appreciate your support and continued understanding as we work
through these temporary supply issues.</span></font></p>

<pre><font size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>See Ya!</span></font></pre><pre><font size=3D2 color=3D"#000066"
face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Marv</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Enphase Energy</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>707 763-4784 x7016</span></font></pre>

<p class=3DMsoNormal><font size=3D3 color=3D"#000066" face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt'><br>
<br>
August Goers wrote: </span></font></p>

<pre wrap=3D""><font size=3D2 color=3D"#000066" face=3D"Courier =
New"><span
style=3D'font-size:10.0pt'>Hi Wrenches,</span></font></pre><pre><font =
size=3D2
color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>I was at an inspection yesterday and the =
inspector asked me if we were</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>installing Enphase inverters. I told him that =
we have not to date - we're</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>waiting for a couple of years of solid =
performance history.</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Anyway, he mentioned that he had heard that a =
batch of already installed</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Enphase inverters was being recalled. I =
certainly don't want to start rumors</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>but I thought I'd see if any of you have more =
information in this case. I</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>have no idea if what he said is true or =
not.</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Best,</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>August</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>______________________________________________=
_</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>List sponsored by Home Power =
magazine</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>List Address: <a
href=3D"mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wr=
enches.org</a></span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Options & =
settings:</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'><a
href=3D"http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.=
org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org=
</a></span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>List-Archive: <a
href=3D"http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.or=
g">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a>=
</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>List rules & =
etiquette:</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'><a
href=3D"http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/eti=
quette.htm</a></span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Check out participant =
bios:</span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'><a
href=3D"http://www.members.re-wrenches.org">www.members.re-wrenches.org</=
a></span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'> </span></font></pre><pre><font
size=3D2 color=3D"#000066" face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>  </span></font></pre></div>

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------=_NextPart_000_013A_01C9F0C9.AA8C3D60--

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