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<TITLE>Re: [RE-wrenches] Request for Enphase inverter warranty</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>Mark -<BR>
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Have you checked out the enphase website regarding the warranty? I think it is clear that the warranty is 15 years, not 10 years. Check out the Enphase details on the warranty below:<BR>
<BR>
<a href="http://www.enphaseenergy.com/support/enphaseentrust/warranty.cfm">http://www.enphaseenergy.com/support/enphaseentrust/warranty.cfm</a><BR>
<BR>
15-year Standard Limited Warranty<BR>
<BR>
Enphase Energy offers the following industry-leading warranty:<BR>
<BR>
* 15-year standard limited warranty<BR>
* Covers Enphase micro-inverters<BR>
* Covers defects in workmanship and materials<BR>
<BR>
FAQ<BR>
<BR>
Does the 15-year limited warranty have an additional cost?<BR>
No. Unlike with other inverters, the 15-year limited warranty is standard with all Enphase micro-inverters.<BR>
Why is Enphase Energy offering a 15-year limited warranty?<BR>
Our ability to offer this industry-leading limited warranty is a reflection of the confidence we have in our products due to 3.5 million hours of production and a Mean Time Between Failure (MTBF) rating of 119 years.<BR>
What does the Enphase 15-year limited warranty cover?<BR>
The 15-year standard limited warranty covers Enphase micro-inverters – the core power production component. Other Enphase equipment – which is less mission-critical – is covered by their respective Enphase standard limited warranties.<BR>
I purchased Enphase equipment prior to the announcement of the 15-year limited warranty in October 2008. Is the equipment I purchased also covered by the 15-year standard limited warranty?<BR>
Yes. All Enphase micro-inverters – regardless of purchase date – are covered by the 15-year standard limited warranty. <BR>
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</SPAN></FONT><FONT SIZE="1"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:9pt'>Greg Seelhorst<BR>
Installation Manager<BR>
NABCEP Certified Solar PV Installer</SPAN></FONT><FONT FACE="Monaco, Courier New"><SPAN STYLE='font-size:7.5pt'>®<BR>
</SPAN></FONT><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:9pt'>Solar Works<BR>
400 Morris Street, Suite C<BR>
Sebastopol, CA 95472<BR>
707-829-2518 (work)<BR>
707-849-6819 (cell)<BR>
707-829-8283 (fax)<BR>
CA Solar License (C-46) #878231<BR>
<BR>
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</SPAN></FONT></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>On 10/24/08 6:27 PM, "Mark Frye" <<a href="markf@berkeleysolar.com">markf@berkeleysolar.com</a>> wrote:<BR>
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<FONT COLOR="#0000FF">> I was disappointed by the Enphase warranty and service support program.<BR>
> <BR>
> I would expect something better than the industry standard 10 year warranty<BR>
> for a product like this. I would take a really strong warranty and service<BR>
> support agreement out to at least year 15 to inspire confidence in the<BR>
> product.<BR>
> <BR>
> The customer could be sucking wind after years 13 or 15. The cost of going<BR>
> out and replacing failed inverters piece meal as they go thru the failure<BR>
> bell curve is really unsupportable. We may all be off the hook for CSI<BR>
> warranties but it is real trouble for the customer who has an array with a<BR>
> 25 year service life.<BR>
> <BR>
> If Enphase really believes that these inverters will be running fine out at<BR>
> year 20, they should indicate that thru the warranty. If not, folks should<BR>
> do some real careful life-cycle cost accounting before they go out and start<BR>
> selling these things.<BR>
> <BR>
> Hey, if you are delivering a system with a 10 year design life, fine. But<BR>
> if you are working on 25 year designs like I am, then the Enphase won't cut<BR>
> it without much stronger commitment to long-term performance from the<BR>
> vendor.<BR>
> <BR>
> :-)<BR>
> <BR>
> Mark Frye<BR>
> Berkeley Solar Electric Systems<BR>
> 303 Redbud Way<BR>
> Nevada City, CA 95959<BR>
> (530) 401-8024<BR>
> www.berkeleysolar.com <BR>
> <BR>
> -----Original Message-----<BR>
> From: <a href="re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a><BR>
> [<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">mailto:re-wrenches-bounces@lists.re-wrenches.org</a>] On Behalf Of Bill Loesch<BR>
> Sent: Friday, October 24, 2008 6:49 AM<BR>
> To: RE-wrenches<BR>
> Subject: [RE-wrenches] Request for Enphase inverter comments<BR>
> <BR>
> <BR>
> Hi Gang,<BR>
> <BR>
> For the number of ads I've seen for the product, I am surprised that there<BR>
> has been no discussion of the benefits/disadvantages of this micro inverter<BR>
> product.<BR>
> <BR>
> TIA,<BR>
> Bill Loesch<BR>
> Solar 1 - Saint Louis Solar<BR>
> 314 631 1094<BR>
> <BR>
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