<div dir="auto">All- My original problem with the transfer site link was the customer number.</div><div dir="auto">My Solaredge engineer said it was my vendor number, but that is not true. </div><div dir="auto">And initially, it would not accept my contact email which I’ve been using for years with them in order to look up my customer number.</div><div dir="auto"><br></div><div dir="auto">I had to create a customer number for myself, as if I were an end user, (its a link directly under the cust# input line) including a new email contact, even though I have dozens of Solaredge systems on the SE portal.</div><div dir="auto"><br></div><div>Once that was accomplished, I was able to transfer the site to someone who already had a customer number.</div><div></div><div></div><div></div><div></div><div></div><div></div><div></div><div><br clear="all"><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p></p><p class="MsoNormal" style="font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt;color:rgb(0,0,0)"><a name="SignatureSanitizer__MailAutoSig" style="font-size:10pt;font-family:Arial"><b style="font-family:Arial"><img width="96" height="72" src="https://ci3.googleusercontent.com/mail-sig/AIorK4zIGox3hmaGW8StlnANQvRdXBrTEgpee6ZmV_8h-pfWcEl7lwlqfhSqd2PgPh89cgzwpzfUzuuIGxKE" style="font-family: Arial;"><br></b></a></p><p class="MsoNormal" style="font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt;color:rgb(0,0,0)"><a name="SignatureSanitizer__MailAutoSig" style="font-size:10pt;font-family:Arial"><b style="font-family:Arial">Kirk Herander / </b></a><b style="font-size:10pt;font-family:Arial"><a href="mailto:kirkh@vermont.solar" title="Send an email to kirkh@vermont.solar; Send an email to kirkh@vermont.solar" style="font-family:Arial;color:blue" target="_blank">kirkh@vermont.solar</a></b></p><p class="MsoNormal" style="font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt;color:rgb(0,0,0)"><span style="font-size:10pt;font-family:Arial"><b style="font-family:Arial">Owner|Principal, VT Solar, LLC</b></span></p><p class="MsoNormal" style="font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt;color:rgb(0,0,0)"><span style="font-size:10pt;font-family:Arial"><b style="font-family:Arial"><i style="font-family:Arial">Celebrating our 35<sup style="font-family:Arial">th</sup> Anniversary 1991-2026!!</i></b></span></p><p class="MsoNormal" style="font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt;color:rgb(0,0,0)"><span style="font-size:10pt;font-family:Arial">dba Vermont Solar Engineering</span><br></p><p class="MsoNormal" style="font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt;color:rgb(0,0,0)"><span style="font-size:10pt;font-family:Arial">802.559.1225</span></p></div></div></div></div><div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Wed, May 6, 2026 at 9:08 AM Sam Haraldson via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="ltr"><div dir="ltr"><div>The process David suggested works well. I've used it twice recently and it sometimes requires diligence but hasn't needed customer service escalation. As the installer, double-check your "Account ID" before the client enters it into the form as you may have more than one. The client can upload a document proving home ownership instead of providing the site ID. <br><br><a href="https://www.solaredge.com/us/site-transfer" style="font-family:"Times New Roman";font-size:16px" target="_blank"><span style="font-size:10.5pt;font-family:Helvetica;color:blue">https://www.solaredge.com/us/site-transfer</span></a><br><br>- Sam</div><div><br></div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><table cellpadding="0" cellspacing="0" style="font-family:Carlito,Tahoma,sans-serif"><tbody style="font-family:Carlito,Tahoma,sans-serif"><tr style="font-family:Carlito,Tahoma,sans-serif"><td style="padding:0px 10px 0px 0px;vertical-align:top;font-family:Carlito,Tahoma,sans-serif"><a href="https://onsiteenergyinc.com/" style="border-width:medium;border-style:none;font-family:Carlito,Tahoma,sans-serif;border-color:currentcolor" target="_blank"><img src="https://cdn.prod.website-files.com/675cb4f269e8da457106c938/67acde8cf274634235411bdd_email-sig-logo-onsite-energy.png" alt="OnSite Energy" align="top" width="60" height="60" style="display: block; font-family: Carlito, Tahoma, sans-serif;"></a></td><td style="padding:0px;vertical-align:top;font-family:Carlito,Tahoma,sans-serif"><table cellpadding="0" cellspacing="0" style="font-family:Carlito,Tahoma,sans-serif"><tbody style="font-family:Carlito,Tahoma,sans-serif"><tr style="font-family:Carlito,Tahoma,sans-serif"><td style="padding:0px 10px 0px 0px;vertical-align:bottom;font-family:Carlito,Tahoma,sans-serif"><div color="#514ca0" style="padding:0px;font-size:12pt;font-weight:600;text-transform:uppercase;font-family:Carlito,Tahoma,sans-serif;color:rgb(81,76,160)">Sam Haraldson</div><div color="#f9a145" style="padding:0px;font-size:11pt;font-family:Carlito,Tahoma,sans-serif;color:rgb(249,161,69)">Operations Specialist</div></td></tr></tbody></table></td></tr></tbody></table></div></div></div></div></div>
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