<div dir="ltr"><div dir="ltr"><div>The process David suggested works well.  I've used it twice recently and it sometimes requires diligence but hasn't needed customer service escalation.  As the installer, double-check your "Account ID" before the client enters it into the form as you may have more than one.  The client can upload a document proving home ownership instead of providing the site ID.  <br><br><a href="https://www.solaredge.com/us/site-transfer" target="_blank" style="font-family:"Times New Roman";font-size:16px"><span style="font-size:10.5pt;font-family:Helvetica;color:blue">https://www.solaredge.com/us/site-transfer</span></a><br><br>- Sam</div><div><br></div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><table cellpadding="0" cellspacing="0" style="font-family:Carlito,Tahoma,sans-serif"><tbody><tr><td style="padding:0px 10px 0px 0px;vertical-align:top"><a href="https://onsiteenergyinc.com/" style="border-width:medium;border-style:none;border-color:currentcolor" target="_blank"><img src="https://cdn.prod.website-files.com/675cb4f269e8da457106c938/67acde8cf274634235411bdd_email-sig-logo-onsite-energy.png" alt="OnSite Energy" align="top" width="60" height="60" style="display: block;"></a></td><td style="padding:0px;vertical-align:top"><table cellpadding="0" cellspacing="0"><tbody><tr><td style="padding:0px 10px 0px 0px;vertical-align:bottom"><div color="#514ca0" style="padding:0px;color:rgb(81,76,160);font-size:12pt;font-weight:600;text-transform:uppercase">Sam Haraldson</div><div color="#f9a145" style="padding:0px;color:rgb(249,161,69);font-size:11pt">Operations Specialist</div></td></tr></tbody></table></td></tr></tbody></table></div></div></div></div></div>