<div dir="ltr"><div class="gmail_quote gmail_quote_container"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Is anyone else having issues with the new Enphase Product line?</div></div></blockquote><div><br></div><div>Our lead service technician finally resolved a two-month saga involving a replacement Gateway.  We finally managed to get a regional Enphase manager to look into another issue that Level 1 and Level 2 support teams repeatedly denied.  It seems like they're feeling some serious pressure.</div><div><br></div><div>Cheers,</div><div>Sam</div><div><br></div><div><table cellpadding="0" cellspacing="0" style="font-family:Carlito,Tahoma,sans-serif"><tbody><tr><td style="padding:0px 10px 0px 0px;vertical-align:top"><a href="https://onsiteenergyinc.com/" target="_blank" style="border-width:medium;border-style:none;border-color:currentcolor"><img src="https://cdn.prod.website-files.com/675cb4f269e8da457106c938/67acde8cf274634235411bdd_email-sig-logo-onsite-energy.png" alt="OnSite Energy" align="top" width="60" height="60" style="display: block;"></a></td><td style="padding:0px;vertical-align:top"><table cellpadding="0" cellspacing="0"><tbody><tr><td style="padding:0px 10px 0px 0px;vertical-align:bottom"><div color="#514ca0" style="padding:0px;color:rgb(81,76,160);font-size:12pt;font-weight:600;text-transform:uppercase">Sam Haraldson</div><div color="#f9a145" style="padding:0px;color:rgb(249,161,69);font-size:11pt">Operations Specialist</div><div color="#514ca0" style="padding:0px;color:rgb(81,76,160);font-size:9pt"><br></div></td></tr></tbody></table></td></tr></tbody></table></div></div></div>