<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;">Kevin,<div> Can you elaborate on some of the issues you’ve sen with XW Pro off grid and with the >V2.04 firmware versions? I have a few XW Pro units out there fully off-grid running newer firmware and I haven’t had any trouble— yet.</div><div><br></div><div>Thanks,</div><div>-Luke</div><div><div>
<meta charset="UTF-8"><div dir="auto" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"><div dir="auto" style="text-align: start; text-indent: 0px; overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"><div><br></div><div>Luke Christy<br>Renewable energy consultant<br><br>NABCEP Certified PV Installation Professional™: <br><br>Solar Gain Services, LLC<br>PO Box 531<br>Monte Vista, CO 81144</div><div>719.588.3044<br>sgsrenewables@gmail.com</div></div></div>
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<div><br><blockquote type="cite"><div>On Dec 4, 2025, at 9:52 AM, Kevin Pegg via RE-wrenches <re-wrenches@lists.re-wrenches.org> wrote:</div><br class="Apple-interchange-newline"><div><meta charset="UTF-8"><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;">I’d zero in on the firmware first. Bad wiring can cause issues, but if it’s actually letting the smoke out of electronics, pretty high chance it’s the bad firmware that Schneider knows all about but refused to address.<span class="Apple-converted-space"> </span><o:p></o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;">If it’s got 2.04 firmware get rid of it. Downgrade to 1.11. It’s the only stable software for that system IMO.<o:p></o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;"><a href="https://www.se.com/us/en/product-range/66297-xw-pro/#software-and-firmware" style="color: rgb(70, 120, 134); text-decoration: underline;">https://www.se.com/us/en/product-range/66297-xw-pro/#software-and-firmware</a><o:p></o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;">My only other comment is I am seeing best client satisfaction by un-installing anything Scheider made post 2019 and replacing it with a better brand that just works reliably and consistently.<o:p></o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;"><o:p> </o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;">Kevin<o:p></o:p></span></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 11pt;"><o:p> </o:p></span></div><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(225, 225, 225) currentcolor currentcolor; border-image: none; padding: 3pt 0in 0in;"><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><span class="Apple-converted-space"> </span>RE-wrenches <re-wrenches-bounces@lists.re-wrenches.org><span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Mac Lewis via RE-wrenches<br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, December 4, 2025 5:56 AM<br><b>To:</b><span class="Apple-converted-space"> </span>RE-wrenches <re-wrenches@lists.re-wrenches.org><br><b>Cc:</b><span class="Apple-converted-space"> </span>Mac Lewis <maclewis1@gmail.com><br><b>Subject:</b><span class="Apple-converted-space"> </span>[RE-wrenches] Off-grid Firmware XW Pro<o:p></o:p></span></div></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div><div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Hello Wrenches,<br clear="all"><o:p></o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">I am visiting a site with an XW Pro and it sounds like it's burning up appliances. This system was installed by neighbors so it may be a wiring problem but I also wonder if it may have the bad firmware that was doing this (generator interaction was the problem I think).<o:p></o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Can anyone remind me of the proper firmware that we should run for an off-grid system with the XW Pro? How to get it? And any other nuances that I should be aware of?<o:p></o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Thanks in advance!<o:p></o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div></div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span class="gmailsignatureprefix">--<span class="Apple-converted-space"> </span></span><o:p></o:p></div><div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div></div><div><div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div></div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: Aptos, sans-serif;">Mac Lewis<b><span style="font-family: Arial, sans-serif; color: rgb(255, 153, 0);"><o:p></o:p></span></b></p><p><span style="font-family: "Times New Roman", serif; color: rgb(48, 90, 120);">"Yo solo sé que no sé nada." </span><b><span style="font-family: "Times New Roman", serif; color: rgb(104, 104, 104);">-Sócrates</span></b><b><span style="font-family: Arial, sans-serif; color: rgb(255, 153, 0);"><o:p></o:p></span></b></p></div></div></div><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; 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