<div dir="auto">Oddly enough l have a few with blue planet doing this same thing, in the past l get the batteries fully charged then reset the FNDC but if this is more global then a possible SW update may be it but l dont think it would do that.<div dir="auto">Funtimes</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Fri, Nov 7, 2025, 6:12 PM John Blittersdorf via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Nick,<div> I had the same call from a customer reporting 0% today. The batteries are (5) Fortress e-Flex 5.4 The preassembled Radian came with the flexNetDC</div><div>which I normally don't install for the same reasons. I was stumped until now. Obviously there is a problem with Optics or the FNDC.</div><div><br></div><div>John Blittersdorf</div><div>Off Grid Vermont</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Nov 7, 2025 at 12:01 PM Nick Lucchese via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank" rel="noreferrer">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Wrenches,<br><div><br></div><div>I know some of you don't utilize the FNDC due to it's inability to always track accurately and often conflict with battery manufacturer's means of reporting SOC. I still find it extremely useful and implement along with educating the clients and of course frequent oversight. Oddly though, today I have a handful reporting a false 0% SOC. Seems that most are on sites with Powerflo batteries however quite a few with Blue Ions as well. Anyone else seeing this odd anomaly that just started yesterday? At least 10% of them are showing 0%, 1/3 of those are systems that have been offline for a bit as well.</div><div><br></div><div>Additionally, about a month or two ago a 15th device popped up in the advanced menus on the Hub Devices page in Opticsre. It has a ??? in the Type field, Battery in the Name field and 123456 for serial number. I'm not seeing this 15th device on every site but definitely a reasonable amount of them. Some with Hub4's and some with Hub10's.</div><div><br></div><div>Everyone else with a fleet of systems in Opticsre seeing these oddities too? Late to head to a Midnite job today and doubt Outback's chat would shed light on it anyway. Trying to ease my conspiratorial mind that Outback is out to get me haha!</div><div><br></div><div>Nick</div></div>
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