<div dir="auto">Thanks everyone. </div><div dir="auto"><br></div><div dir="auto">I have two sites only and both are web-box based. What happens with these sites?<br clear="all"><br clear="all"><div dir="auto"><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><br>William Miller<br>Miller Solar.com<br>805-438-5600<br><a href="http://www.millersolar.com">www.millersolar.com</a><br></div></div></div><div><br></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 3, 2024 at 9:13 AM Harry Mahon via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt">The recent “migration” for SMA is indeed consolidating all various portal logins to an SMA ID. This covers classic Portal, ennexOS Portal, Sunny Design, Online Service Center, 360 App and Energy App (phew).<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Everyone will be prompted to “create” an SMA ID when logging into one of these portals (but not mobile apps like 360/Energy).<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">There is an info page for SMA ID here:
<a href="https://account.sma.energy/start" target="_blank">https://account.sma.energy/start</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">(The migration of “webconnect” classic Sunny Portal plants to the ennexOS Sunny Portal happened many months ago and is independent of the SMA ID switchover. Comments below are correct that webbox and cluster
controller systems were not migrated during this process.)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Mike<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><br>
<b>Michael Mahon</b> (he/him)<b><br>
</b>Solar Academy Manager | SMA America <span style="font-size:11.0pt"><u></u><u></u></span></p>
<p class="MsoNormal">+1 916 918 9412<u><br>
</u><a href="https://www.sma-america.com/" target="_blank">SMA America</a> | <a href="https://solaracademy.sma.de/en/" target="_blank">
Solar Academy</a> | <a href="https://www.youtube.com/playlist?list=PLoiOll7F4i-_Wc4JVN8ga2x2vxc8xews_" target="_blank">
TechTip Channel</a> | <a href="https://solaracademy.sma.de/en/courses.html?filter%5b1%5d=English&filter%5b2%5d=United%20States" target="_blank">
Upcoming Academy Trainings</a><u></u><u></u></p>
<p class="MsoNormal"><img border="0" src="cid:ii_1938d92be6a4cd34f0f1" style="width:580px;max-width:100%"><u></u><u></u></p>
<p class="MsoNormal">This email and any attachments thereto may contain SMA America, LLC confidential, privileged and private material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments thereto)
by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto. Thank you.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-wrenches.org</a>>
<b>On Behalf Of </b>Dave Tedeyan via RE-wrenches<br>
<b>Sent:</b> Tuesday, December 3, 2024 4:56 AM<br>
<b>To:</b> RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>><br>
<b>Cc:</b> Dave Tedeyan <<a href="mailto:dave@sungineersolar.com" target="_blank">dave@sungineersolar.com</a>><br>
<b>Subject:</b> Re: [RE-wrenches] Sunny Portal<u></u><u></u></span></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">As of a couple weeks ago, when you try to login, you should get redirected to sign up for an SMA ID. You need to go through this to log on to the SMA websites.<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Cheers,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Dave<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On Tue, Dec 3, 2024, 5:45<span style="font-family:"Arial",sans-serif"> </span>AM david quattro via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"> SMA monitoring is alive and well. They did migrate to a new platform. It’s called EnnexOS. Depending on the age of your install it might need some attention getting you to the new OS. If it's a commercial install you will have to upgrade
to their new Datalogger, as the old ClusterController isn’t compatible. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> With persistence and patience, my experience with SMA remains great.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">On Tue, Dec 3, 2024 at 2:25<span style="font-family:"Arial",sans-serif"> </span>AM William Miller via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:<u></u><u></u></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">Friends:</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">I am unable to log onto the SMA Sunny Portal. I called tech support and received some vague information about a new server and “merging
accounts” but when pressed for details I was provided none. I was told my problem would be escalated to a second level but it’s been almost a week and I have not heard a thing.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">Anyone else having problems with Sunny Portal? What is this world of ours coming to? It seems tech support is falling apart in every
product line.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">William Miller</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Miller Solar</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">17395 Oak Road, Atascadero, CA 93422</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">805-438-5600</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><a href="http://www.millersolar.com/" target="_blank">www.millersolar.com</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">CA Lic. 773985</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
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