<div dir="ltr" gmail_original="1" processed="true"><div class="gmail_default" style="font-family: arial, helvetica, sans-serif;" processed="true">Jharen,</div><div class="gmail_default" style="font-family: arial, helvetica, sans-serif;" processed="true"><br></div><div class="gmail_default" style="font-family: arial, helvetica, sans-serif;" processed="true">That might be so with respect to shutting off AC output on the affected inverter, but I challenge the notion that all paralleled inverters need to cease AC output as well. That does not make sense to me. As others have mentioned here, it does not sound like other brands do this.</div><div processed="true"><div dir="ltr" class="gmail_signature" processed="true"><div dir="ltr" processed="true"><br>Jason Szumlanski<div processed="true"><span style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">Principal Solar Designer | Florida Solar Design Group</span><br style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;"><span style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">NABCEP Certified Solar Professional (PVIP)</span><br style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;"><span style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">Florida State Certified Solar Contractor CVC56956</span></div><div processed="true"><font color="#333333" face="Roboto, RobotoDraft, Helvetica, Arial, sans-serif">Florida Certified Electrical Contractor EC13013208</font></div></div></div></div><br></div><br><div class="gmail_quote" processed="true"><div dir="ltr" class="gmail_attr" processed="true">On Thu, Oct 10, 2024 at 7:51 PM Poole, Jharen via RE-wrenches <re-wrenches@lists.re-wrenches.org> wrote:<br></div><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div class="msg3127803518217516863" processed="true">
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Thank you for your feedback Jason. These are essential functions we must implement to comply with UL1741 standards. If this were to be changed then this could affect our status of being compliant with this standard and will limit the markets we could offer
the Sol-Ark inverter. If you haven't already, I recommend calling our support line for assistance with this issue. You can reach our technical support team at 972-575-8875, Ext. 2, or email us at <a href="mailto:support@sol-ark.com" target="_blank">support@sol-ark.com</a>. I’m not certain which fault code was triggered,
but some PV-related faults can be in relation to the AC side as well, which could potentially lead to further damage to the installation.<br>
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As a side note, you can disconnect the PV of the affected inverter by opening the circuit using the DC disconnect. If the fault is coming from one of the inverters related to the PV, the system should function normally once you disconnect the affected string
from the inverter. After experiencing multiple faults consecutively, the inverters may require a manual power cycle to return to normal operation. Again, I am not certain what fault was triggered or if you were able to reach our support line, but this should
resume activity for the inverters until you are able to make it to the site.</div>
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Best Regards,<br>
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Jharen Poole</div>
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Applications Engineer II</div>
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972-575-8875</div>
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<div id="m_3127803518217516863divRplyFwdMsg" dir="ltr" processed="true"><font face="Calibri, sans-serif" style="font-size: 11pt;" color="#000000"><b>From:</b> RE-wrenches <<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" target="_blank">re-wrenches-bounces@lists.re-<wbr>wrenches.org</a>> on behalf of jay via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-<wbr>wrenches.org</a>><br>
<b>Sent:</b> Thursday, October 10, 2024 6:17 PM<br>
<b>To:</b> RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-<wbr>wrenches.org</a>><br>
<b>Cc:</b> jay <<a href="mailto:jay.peltz@gmail.com" target="_blank">jay.peltz@gmail.com</a>>; Lou Russo <<a href="mailto:lou@spreesolarsystems.com" target="_blank">lou@spreesolarsystems.com</a>><br>
<b>Subject:</b> Re: [RE-wrenches] All-In-Ones / Sol-Ark fail</font>
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<div processed="true">Seems like this is a firmware setting and should be adjustable. If lo
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<div processed="true">On Oct 10, 2024, at 3:59 PM, Lou Russo via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-<wbr>wrenches.org</a>> wrote:</div>
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<div dir="ltr" processed="true">Aloha All,
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<div processed="true">Thank you Jason. This is a huge and surprising issue. So much so that I dropped what I was doing and called Sol-Ark to confirm. Mind you this was level 1 support, but I was told this is what the Sol-Arks are supposed to do and it is a feature
not a bug. Their take is if there is any fault on any one string, the Sol-Ark assumes the worst and shuts everything down. </div>
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<div processed="true">I wonder what solutions could be implemented on future installs to prevent this from happening? </div>
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<div dir="ltr" processed="true">Aloha,
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<div processed="true">Lou Russo </div>
<div processed="true">Owner</div>
<div processed="true"><a href="mailto:lou@spreesolarsystems.com" target="_blank">lou@spreesolarsystems.com</a></div>
<div processed="true">Office - 808 345 6762</div>
<div processed="true">Spree Solar Systems LLC </div>
<div processed="true">CT-34322</div>
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<div dir="ltr" processed="true">On Thu, Oct 10, 2024 at 11:45 AM Jason Szumlanski via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-<wbr>wrenches.org</a>> wrote:<br>
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<div style="font-family: arial, helvetica, sans-serif;" processed="true">I think it's more likely water in a J-box or possibly physical damage, but someone passed by the property and did not observe any physical damage to the array.</div>
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Jason Szumlanski
<div processed="true"><span style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">Principal Solar Designer | Florida Solar Design Group</span><br style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">
<span style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">NABCEP Certified Solar Professional (PVIP)</span><br style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">
<span style="color: rgb(51, 51, 51); font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 13px;">Florida State Certified Solar Contractor CVC56956</span></div>
<div processed="true"><font color="#333333" face="Roboto, RobotoDraft, Helvetica, Arial, sans-serif">Florida Certified Electrical Contractor EC13013208</font></div>
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<div dir="ltr" processed="true">On Thu, Oct 10, 2024 at 5:41 PM Jay <<a href="mailto:jay.peltz@gmail.com" target="_blank">jay.peltz@gmail.com</a>> wrote:<br>
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<div dir="ltr" processed="true">Jason </div>
<div dir="ltr" processed="true">What’s the possibllity it was a lighting strike?</div>
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<div dir="ltr" processed="true">Jay</div>
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<blockquote type="cite">On Oct 10, 2024, at 2:57 PM, Jason Szumlanski via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-<wbr>wrenches.org</a>> wrote:<br>
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<div style="font-family: arial, helvetica, sans-serif;" processed="true">We have been talking a lot recently about all-in-ones. I just had a massive fail during Hurricane Milton with a quad Sol-Ark 15K off-grid system that deserves some discussion about whether AIO is
a good idea if it can't build in some resilience to errors. I'm not sure if the new Midnite unit is better in this respect, but this is what happened to the Sol-Ark system...</div>
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<div style="font-family: arial, helvetica, sans-serif;" processed="true">Four inverters, each with 4 strings of PV paralleled to 2 MPPT per inverter. One of the slave units developed some sort of PV DC fault during the storm. This caused the slave inverter to shut down
and throw an error, which in turn caused a parallel fault across all four inverters. Power output ceases at that point. Apparently the system keeps resetting because I have a cell modem that uploads data to Sol-Ark, but that cell modem is powered by the inverter
outputs, so it must be getting power at least intermittently. The rest of the loads are basically flatlined according to the Sol-Ark data. It's mostly air conditioners, so they probably can't turn on fast enough before the PV fault causes another shutdown.</div>
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<div style="font-family: arial, helvetica, sans-serif;" processed="true">So, in essence, one of 16 strings of PV develops a fault, and that causes all four inverters to malfunction? What is the point of redundancy if a fault of one results in a fault of all?! If there
is a true PV input fault, shouldn't that just shut down that MPPT, or perhaps all of the PV DC input to that inverter? And why can't this inverter continue to invert power from the batteries and charge from a generator when there is a DC input fault that could
be programmatically isolated and ignored?</div>
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<div style="font-family: arial, helvetica, sans-serif;" processed="true">This is a bad design in my opinion, and something I hadn't considered. If the faulted inverter can't function with a DC input fault, it should just take itself out of the game. (This is 120/240 split
phase, BTW). Is this how all AIO inverters work? One inverter fault on the DC side kills all paralleled units' AC output? Not good.</div>
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<div style="font-family: arial, helvetica, sans-serif;" processed="true">This is a completely off-grid system on a remote island with no vehicle access, so it's not exactly easy to do a "truck roll" on this one, especially post-hurricane. To make matters worse, the generator
was running at the time of the fault, as it was being signaled to run because the battery had reached the assigned charge voltage. The fault also killed the 2-wire start signal from the master, so the system also stopped passing through generator power to
the loads. The house is dark.</div>
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<div style="font-family: arial, helvetica, sans-serif;" processed="true">Jason Szumlanski</div>
<div style="font-family: arial, helvetica, sans-serif;" processed="true">Florida Solar Design Group</div>
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