<div dir="ltr"><div><br></div><div>Not sure what tell you about your Envy True 12 if its missing the terminal block....their tech support now takes hours or days to respond,(six months ago it was immediate) and they almost mandate filing a service request online to get a case ticket# before they'll talk to you.</div><div><br></div><br><div><img src="cid:ii_lz1nrksz0" alt="image.png" width="777" height="492" style="margin-right: 0px;"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jul 25, 2024 at 2:23 PM Mac Lewis via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">No wonder I'm confused, this inverter is missing the terminal block that the manual references. <div dir="auto"><br></div><div dir="auto">Does anyone have a good, direct number for Fortress tech support that will pick up. I'm getting nothing...</div><div dir="auto"><br></div><div dir="auto">Thanks!</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jul 25, 2024, 7:39 AM Jay via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto"><div dir="ltr"></div><div dir="ltr">Hi Lewis</div><div dir="ltr"><br></div><div dir="ltr">Yes both the 12 and 18 have RSD</div><div dir="ltr">It’s a button on the left side. </div><div dir="ltr"><br></div><div dir="ltr">Shuts off AC and PV </div><div dir="ltr"><br></div><div dir="ltr">Jay</div><div dir="ltr"><br><blockquote type="cite">On Jul 25, 2024, at 7:30 AM, Mac Lewis via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" rel="noreferrer" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">Hello Wrenches,<div><br></div><div>Does anyone know if the 12kW Envy inverter has remote stop capability?  I need an external button to activate rapid shutdown and disable inverter output but I'm not seeing this functionality in the  manual.</div><div><br></div><div>Seems strange to me.</div><div><br></div><div>Thanks in advance!</div><div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div><br></div><div><font color="#305A78" face="'times new roman', serif"><br></font></div><div><br></div>Mac Lewis<br><br><span style="font-family:"Times New Roman";font-size:medium;color:rgb(255,153,0)"><b><font face="Arial, Helvetica, sans-serif" size="3"><p align="left"><font color="#000000" face="Verdana, Arial, Helvetica, sans-serif"><span style="font-size:small"><span style="font-family:arial;font-weight:normal;color:rgb(48,90,120)"><font face="'times new roman', serif">"Yo solo sé que no sé nada." </font><span style="font-weight:700;color:rgb(104,104,104)"><font face="'times new roman', serif">-Sócrates</font></span></span></span></font></p></font></b></span></div></div></div>
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</blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><a name="SignatureSanitizer__MailAutoSig"><b>Kirk Herander / </b></a><b><a href="mailto:kirkh@vermont.solar" title="Send an email to kirkh@vermont.solar; Send an email to kirkh@vermont.solar" style="color:blue" target="_blank">kirkh@vermont.solar</a></b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><b>Owner|Principal, VT Solar, LLC</b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt"><b><i>Celebrating our 33<sup>st</sup> Anniversary 1991-2024!!</i></b></span></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt">dba Vermont Solar Engineering</span><br></p><p class="MsoNormal" style="color:rgb(0,0,0);font-family:Arial;font-size:16px;margin:0in 0in 0.0001pt"><span style="font-size:10pt">802.559.1225</span></p></div></div>