<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">HI Chris,<div class=""><br class=""></div><div class="">Can you give us more data?</div><div class=""><br class=""></div><div class="">Like is this a new problem, or it only started after X?</div><div class=""><br class=""></div><div class="">Since its not seeing the port ( NA) it could be the CC or the HUB, or the cable. </div><div class="">the hub will show an active LED light if its connecting to anything on that port. </div><div class=""><br class=""></div><div class="">You can try plugging into the CC directly to see if it reads it, probably easier with another mate. </div><div class=""><br class=""></div><div class="">It just sucks to not have tech support or anyone on wrenches from some OEMS</div><div class=""><br class=""></div><div class="">Jay</div><div class=""><br class=""></div><div class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Jul 19, 2024, at 10:13 AM, Christopher Warfel via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" class="">re-wrenches@lists.re-wrenches.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class="">
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<div class=""><p class="">This is grid tied system with all firmware updates that the Mate
3s recognizes. I cannot figure this blank data menu out. I have
to program the battery ABS, FLOAT settings from the FM60 CC.
System is 12 years old so no Tech support available even if they
answer the phone....</p><p class="">Has anyone have advice for if this is normal, or if there seems
to be an issue? Used a spare Mate 3s with no difference. Thank
you, Chris<br class="">
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<font size="5" face="AngsanaUPC" class=""> <font class=""> </font></font><font size="5" face="Times New Roman" class=""> </font><font face="Times New Roman" class=""><font size="5" class="">
Christopher Warfel</font><br class="">
ENTECH Engineering Inc.<br class="">
PO Box 871, Block Island, RI 02807<br class="">
401-477-5773</font><br class="">
<font face="Adobe Arabic" class=""><font size="5" class=""><a href="https://entech-engineering.com/Home/default.php" class=""><span id="cid:part1.FUGIGgKJ.DEHmcGZQ@entech-engineering.com"><EEIlogolong.jpg></span></a><br class="">
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<span id="cid:82BEE01B-ECE5-4A8A-ABDB-D3538788F273"><Mate3s Battery Setpoint Menu.jpg></span><span id="cid:481B7676-1FF1-4D74-B3E7-EE4984677EB6"><cwarfel.vcf></span>_______________________________________________<br class="">List sponsored by Redwood Alliance<br class=""><br class="">Pay optional member dues here: <a href="http://re-wrenches.org" class="">http://re-wrenches.org</a><br class=""><br class="">List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" class="">RE-wrenches@lists.re-wrenches.org</a><br class=""><br class="">Change listserver email address & settings:<br class=""><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" class="">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br class=""><br class="">There are two list archives for searching. When one doesn't work, try the other:<br class="">https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/<br class="">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org<br class=""><br class="">List rules & etiquette:<br class="">http://www.re-wrenches.org/etiquette.htm<br class=""><br class="">Check out or update participant bios:<br class="">http://www.members.re-wrenches.org<br class=""><br class=""></div></blockquote></div><br class=""></div></body></html>