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<div id="signature"><a class="username" style="color: #105289; font-family: 'Open Sans', sans-serif; font-weight: bold; background-color: transparent;" href="https://forum.outbackpower.com/memberlist.php?mode=viewprofile&u=20772">Marshall Neipert</a>Forum Member<strong style="font-family: 'Open Sans', sans-serif; font-weight: bold;">Posts:</strong><span> </span><a style="color: #105289; font-family: 'Open Sans', sans-serif; font-weight: normal; background-color: transparent;" href="https://forum.outbackpower.com/search.php?author_id=20772&sr=posts">11</a><strong style="font-family: 'Open Sans', sans-serif; font-weight: bold;">Joined:</strong><span> </span>Mon May 20, 2024 10:07 am<strong style="font-family: 'Open Sans', sans-serif; font-weight: bold;">My RE system:</strong><span> </span>President of Outback Power<br style="font-family: 'Open Sans', sans-serif;" /><a class="postlink" style="color: #368ad2; font-family: 'Open Sans', sans-serif; font-weight: bold; background-color: transparent;" href="https://www.linkedin.com/in/neipert">https://www.linkedin.com/in/neipert</a><strong style="font-family: 'Open Sans', sans-serif; font-weight: bold;">Contact:</strong><span> </span>
<div class="dropdown-container dropdown-left" style="font-family: 'Open Sans', sans-serif;"><a class="dropdown-trigger dropdown-toggle" style="color: #105289; font-family: 'Open Sans', sans-serif; font-weight: bold; background-color: transparent;" title="Contact Marshall Neipert" href="https://forum.outbackpower.com/viewtopic.php?t=18726#"><span class="sr-only" style="font-family: 'Open Sans', sans-serif;">Contact Marshall Neipert</span></a></div>
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<div class="dropdown-container dropdown-left" style="font-family: 'Open Sans', sans-serif;">You should ask him Drake! He is on the forum and responding to some emails. Here is in a link that he is taking suggestions on</div>
<div class="dropdown-container dropdown-left" style="font-family: 'Open Sans', sans-serif;"><a href="https://forum.outbackpower.com/viewtopic.php?t=18726">https://forum.outbackpower.com/viewtopic.php?t=18726</a></div>
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<div class="dropdown-container dropdown-left" style="font-family: 'Open Sans', sans-serif;">Kind of weird that the president is using a linkedin address but it is their company now. That is the main reason I responded on the Solar edge stock.</div>
<div class="dropdown-container dropdown-left" style="font-family: 'Open Sans', sans-serif;">You have to stay in business to be in business. With that price hit and an address in Isreal right now, beware!</div>
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<div class="dropdown-container dropdown-left" style="font-family: 'Open Sans', sans-serif;">I know very little about roof mounted electronics because I do not go on roofs. I totally get it that most here do. I still have my rights I think!</div>
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<div class="dropdown-container dropdown-left" style="font-family: 'Open Sans', sans-serif;">FRIDAY ! Stay Safe !</div>
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<pre><strong><span style="font-size: small;">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" rel="noopener"> </a><a style="color: blue; font-size: 11px; font-family: 'Lucida Grande', Verdana, Arial, Helvetica, sans-serif; font-weight: 400; background-color: #ffffff;" href="https://offgridsolar1.com/" rel="noopener noreferrer"><span style="font-size: 12pt;">https://offgridsolar1.com/</span></a><a href="http://members.sti.net/offgridsolar/" rel="noopener"> </a>
e-mail <a href="mailto:offgridsolar@sti.net">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
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<p id="reply-intro">On 2024-05-24 3:20 pm, Drake Chamberlin via RE-wrenches wrote:</p>
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<div class="v1pre" style="margin: 0; padding: 0; font-family: monospace;"><span style="font-size: 12pt;">Hello All,</span></div>
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<div class="v1pre" style="margin: 0; padding: 0; font-family: monospace;"><span style="font-size: 12pt;">With the sale of Outback, their tech support seems to have disappeared. Around the time of the sale, tech support had agreed to send me a new control stack for a Radian. After a long delay, they did send it, but were quick to remind me to return the core. </span></div>
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<div class="v1pre" style="margin: 0; padding: 0; font-family: monospace;"><span style="font-size: 12pt;">When the new control stack was installed, the inverter would not work. The error message was AC Out Voltage Low. I put the old one back in and returned the one they sent. There is no one to talk to, and no one answers email. </span></div>
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<div class="v1pre" style="margin: 0; padding: 0; font-family: monospace;"><span style="font-size: 12pt;">Do you know if the new owners are planning to honor product warranty? Is tech support coming back? </span></div>
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<div class="v1pre" style="margin: 0; padding: 0; font-family: monospace;"><span style="font-size: 12pt;">This is a pretty rough transition. It will likely leave a number of people in the dark. </span></div>
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<div class="v1pre" style="margin: 0; padding: 0; font-family: monospace;"><span style="font-size: 12pt;">Fun Times Indeed!</span></div>
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<div class="v1pre" style="margin: 0; padding: 0; font-family: monospace;"><span style="font-size: 12pt;">Drake </span></div>
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<p><em>Drake Chamberlin</em></p>
<p><em>Athens Electric LLC</em></p>
<p><em>Ohio Electrical Contractor’s License 44810</em></p>
<p><em>NABCEP Certified PV Installation Professional</em></p>
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<div class="pre" style="margin: 0; padding: 0; font-family: monospace">_______________________________________________<br />List sponsored by Redwood Alliance<br /><br />Pay optional member dues here: <a href="http://re-wrenches.org" target="_blank" rel="noopener noreferrer">http://re-wrenches.org</a><br /><br />List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br /><br />Change listserver email address & settings:<br /><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank" rel="noopener noreferrer">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br /><br />There are two list archives for searching. When one doesn't work, try the other:<br /><a href="https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/" target="_blank" rel="noopener noreferrer">https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/</a><br /><a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org" target="_blank" rel="noopener noreferrer">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br /><br />List rules & etiquette:<br /><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank" rel="noopener noreferrer">http://www.re-wrenches.org/etiquette.htm</a><br /><br />Check out or update participant bios:<br /><a href="http://www.members.re-wrenches.org" target="_blank" rel="noopener noreferrer">http://www.members.re-wrenches.org</a><br /><br /></div>
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