<div><div dir="auto">Nick, </div><div dir="auto">Zonna Energy has replacement boards for Outback inverters. Recently Outback support started suggesting calling Zonna for out of warranty tech support. </div></div><div><div dir="auto">Zonnaenergy.com</div><div dir="auto"><div>(330) 674-1750</div><div dir="auto"><br></div>John Blittersdorf<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">On Wed, May 8, 2024 at 11:17 AM Nicholas Ponzio via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="ltr">I've been trying to get support for an old Outback Power system (GVFX dual stack.) I finally got a call back today from someone at a call center who told me that Outback Power has been sold and I need to send an email to the new owners to request support. Supposedly, the new company has the same name and email as the old company, but the phones haven't been transferred over yet. My scam radar alarms are ringing off the hook, but what am I to do? Anyone else have any luck getting tech support from the new company (that has the same name as the old company)?<div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(34,34,34)"><div>Oy!</div><div><br></div><div><br></div><div dir="ltr"><div dir="ltr">--<br><div dir="ltr">Nicholas Ponzio <br>Building Energy<br><a href="https://www.google.com/maps/search/1570+South+Brownell+Road+Williston,+VT+05495?entry=gmail&source=g" target="_blank">1570 South Brownell Road</a><br><a href="https://www.google.com/maps/search/1570+South+Brownell+Road+Williston,+VT+05495?entry=gmail&source=g" target="_blank">Williston, VT 05495</a></div><div dir="ltr"><a href="http://www.buildingenergyvt.com/" target="_blank">http://www.BuildingEnergyVT.com</a><br></div><div dir="ltr"><span style="font-size:12.8px">"Building Solutions for a Sustainable Future"</span><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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