<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Verdana;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Verdana","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri","sans-serif";}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">Friends:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">I learned something yesterday about the SMA 22 series string inverters:  I have a client that experienced an arc-fault shutdown.  I tried to reset the error condition by following the procedure in the manual.  This involves shutting down the inverter and then knocking on the front panel during re-start when directed.  I had no luck.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">Techs support said to knock harder.  I knocked so hard my knuckle started bleeding.  Tech support said: sometimes these inverters get “stuck” and you need to connect with a speedwire device to unstick them.  </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">The speedwire is no longer made but I did find one to purchase for a little over $200.  I have the same inverter at home so I practiced hooking the device up to my inverter.  I had some problems so I called tech support and spoke to a different person. He said I don’t need a speedwire, I just need to knock harder with the back of a screwdriver in the correct spot.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">I went the location with the failure and using a screwdriver tapping vigorously just to the left of the display I got the unit to reset.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">I am keeping the speedwire because I am paranoid I might need one in the future and not be able to procure one.  If anyone wants to borrow the thing, let me know.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif"">William</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Miller Solar</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">17395 Oak Road, Atascadero, CA 93422</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">805-438-5600</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><a href="http://www.millersolar.com/">www.millersolar.com</a></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">CA Lic. 773985</span></p><p class="MsoNormal"> </p><p class="MsoNormal"> </p></div></body></html>